Geek Squad
4100 Kemp Boulevard, Wichita Falls, TX 76308
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
Photos
Location & Phone number
About the Business
Geek Squad is a technology institution located at 4100 Kemp Boulevard in Wichita Falls, Texas. Our Geek Squad® Agents are experts in all things tech and are ready to help with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to install and repair products in your home.
Total Tech Support is a membership dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, show you what's possible, and create a customized plan for adding new tech or appliances.
We offer services such as phone repair, Apple repair, computer and tablet setup and repair, TV setup and mounting, smart home installation, appliance repair, iPod and MP3 player setup, gaming console repair, and camera and camcorder repair. Our Geek Squad Agents are available 24/7, 365 days a year to provide unmatched tech and appliance support.
In addition to repair and installation services, Geek Squad also offers Geek Squad Protection to ensure your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your product, and discover inspiring new technology.
Reviews
"Thanks to Jimmie and the crew for a Great job!! And prompt support!!"
"my son broke my TV screen. I tried to call to speak the geek squad to see if they could repair my TV and the representative was not listening to anything I was asking. if you need anything repaired, it’s best to go to the store or not go here at all, their phone representatives are not at all helpful. I asked them if they would be able to repair a TV screen and the representative would not provide me a straight answer. I just wanted to get pricing or see if my TV is repairable. I don’t believe the representative understood what I was asking. I finally got frustrated and hung up. I will go somewhere else to have my TV screen repaired. I will not shop at Best Buy in the future due to this incident.. they need to get phone representatives that can interpret and understand actual English. If someone is asking a straightforward and clear question they should be able to answer that question without bringing up 20 other topics that don’t relate to what was being asked. terrible terrible terrible terrible service."
"I would give these guys 5 stars a million times over for their persistence and troubleshooting skills. I’m thankful to Brandon and Josh for doing such a great job with our surround sound system."
"Having realistic expectations is highly suggested. GREAT team here at this store but no one is magic. They will always give the best available support."
"Ryan Kistler of the Wichita Falls Geek Squad is one of the more professional double agents on the squad. He listened to what issues I was having with my Smart TV and went right to work to resolve them without it costing me an arm & a leg. Ryan & his assistant are extremely knowledgeable, courteous and are a tremendous asset to the Geek Squad. If you have a problem with your wi-fi, your network, your computer or any other piece of electronic equipment within their bailiwick that is with the exception of installing microwave ovens. Sending Ryan and his partner to install a microwave is like sending a fireman to a false alarm; as it is a gross waste of talent. So if you go by the store to schedule an appointment try to request Ryan Kistler by name because I can assure you will be glad you did!"
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