AutoZone Auto Parts

"Outstanding service. Colton treated me right. Part was exactly what I needed! 10/10 would recommend"

"Wow... I'll preface this by saying the Manager was sitting there the whole time. First I get interrogated if the oil I'm dropping off has water in it (Look at it, liquids in oil appear as dark pancake batter, it's not rocket science)...no real biggie. I always buy more oil or something if I drop off oil. Saw they had Lucas high mileage fuel treatment on sale 2 for $9.99 (also grabbed some spray wax). Wouldn't ring up so the associate looked at the tag and said it's from a sale from last week then preceded to show me other cleaners..."So you don't honor your prices and sale tags" -- "No, see the date on the tag?(written in 2mm font)" Manager still sitting there "So I have to go around 'YOUR' store and read dates"...I asked them politely to keep the items and walked out...Manager not saying a word. So, they are inept and I have to figure things out? I Managed in big box retail for years after College and you NEVER let a customer walk out the door confused, annoyed, or angry ( Always be on the customers side). Keep your customers happy and they'll tell their friends and family. On average unhappy customers tell 7 people their experience and they tell others....It's only been 45 minutes and I have told 3. I do/did a lot of business with them with Autozone rewards ($220 battery 2 weeks ago. oil, filters. brakes, cleaning supplies, have my wife go in for DTC's when I'm out of town) even with Walmart across the street with cheaper prices as well as Napa and the locals. I won't be back....but hey, you saved $9.99 Inept Management and Most likely Inept District Managment I just left Oreilly's...they were pretty nice. Regards, Have a Nice Day"

"I was immediately greeted when I first walked into the store. I was helped the entire time and felt truly like a special guest. Great customer service and very helpful team members. Shout out to Colton for his friendliness and helpfulness!"

"The worst customer service I have ever received there from a young man named Colton. I left without purchasing what I needed and went straight to O'Reilly's and was treated with kindness and respect. I will never return to Auto Zone in Guthrie."

"I went to Autozone in Guthrie to get a new headlight bulb. Brad Nelson went above & beyond helping me, my connections were bad & he spent a lot of time trying to figure out the problem. He was very polite & professional. I am a forever customer now! Awesome customer service!!"