Ten Thousand Waves

"Incredible stay at this beautiful world-class hotel and spa. Worth every penny on this splurge trip for completely unique experience. Relaxing, clean uncrowded spa. Beautifully designed, large room with great amenities, wonderful staff and top notch massage therapists. Excellent food at restaurant as well. Super fun climbing stairs in our robes to go to spa on the beautiful property and making a fire in the wood stove."

"We ate lunch at the restuarant, shared a private tub with our children and grandchildren and spent a night in one of the lodging rooms last week. Lunch and the private tub were delightful. I felt the lodging failed to deliver the level of service I expect for the price they charge. The room and bathroom are lovely but there are no instructions in the room for the TV, fireplace or bidet. I have a bidet at home but was never able to figure out how to make this one work properly. The heated seat was great but I could never get an adequate water flow to use the bidet feature. We were told by the front desk that live TV was available on Apple TV but we never were able to make that work. After a fair amount of time trying to figure it out we called back to the desk and were told live TV was not available. The most significant concern was our attempt to use the wood burning stove. As soon as we started to build a fire the room filled with smoke, we called the desk and they gave us instructions that did not seem to work. They then sent someone form maintenance who said the front desk instructions were wrong and gave us different directions. After following those direction the smoke in the room was worse. Eventually, we let the fire die, opened all the windows, turned the heat on high and put on our fleece jackets. Everything in our suitcases smelled of wood smoke and had to be laundered when we got home. All in all a very disappointing experience for a stay that we had anticipated with a lot of excitement."

"My husband and I had massages here over the weekend and soaked in their pools and used the sauna. The place is beautiful, clean, and smells amazing. The staff is all helpful and friendly. We had shiatsu massages. My massage was the most incredible thing I’ve ever felt. I would absolutely return. The only thing that took me back was being prompted to tip on $235 massages. They were incredible, but we paid a more than fair price for our service, why are we expected to tip on top?"

"This place is a beautiful escape from the hustle bustle. The massage experience and soaking in the tub will be an experience you won’t forget! Don’t miss an opportunity to have an excellent meal in the restaurant. I’ve been many times over the decades as it’s one of my favorite places in the world."

"Beautiful location and buildings. Went here with my wife for a facial that was gifted to us. Got to spend an extra hour and half at the facilities before and could've stayed till close that night. Mostly enjoyed the outside hot tub area, which included a cold plunge and sauna, but also enjoyed the foot soak area too. The place is beautiful, both what they've built and the natural beauty of the area. The staff were all professional and courteous, as well as very friendly. Never had a facial before but enjoyed it here, as it included some massage as well."