Soccer Post Pleasant Grove - Transitioning to New Management

"For how much they charge for cleats (average price $300) they should hire people that care to work their job and help people that come into their store. Worst customer experience ever! Both employees acted annoyed if we asked any questions such as price, sizing, etc. Came into the store 3/21 at 6pm. Never coming back. Bye!"

"This company has been disaster. I have nothing good to say about this company. We ordered out uniforms for our daughter June 28th and we still have not received them. Half the season is already over. Then I found out on December 20 they shipped the uniforms to the wrong place and now I have no idea were they are. Horrible customer service and no one at this company knows what is going on. 6 month later still no Uniforms. Stay away from this place."

"It seems like I'm not the only one having issues getting a full kit. My story is nearly the same as several other posted stories (here and at h the S Jordan location). Several months of chasing this company to get our order. Paying for shipping and then having to go into the store for pickup. Orders incomplete or incorrect. We had a similar issue last year, and were told the company was getting their own silkscreen machine to avoid delays and issues delivering on time. Now a year later, we can't get an item because that specific number was behind in production. If this was a one-time issue I wouldnt post a bad review, but this is several years with similar issues and excuses. The staff are generally as helpful as they can be in stores and on the phone. There's only so much an employee can do. It is a corporate/ownership issue. Don't take club uniform orders that you cannot fill. It's that simple. I don't know if it's greed, incompetence, or something else, but I know customers should not have to chase like this year after year. You need to have a refund process if you're going to operate your business like this."

"My son's team got custom ordered shirts from Soccer Post and Michael was so helpful with arranging pick up for uniforms. He knows more about the team my son is on than we do! He was so helpful. I will tell every mom I know to come to see him for soccer gear!"

"I went into the store a couple of days ago to buy some cleats. I got excellent service and the cleat selection was good, especially after going to 3 stores prior. There was a manager there who was helping a customer, who seemed to be doing everything she could to get this lady her uniform. The girl working was super nice, and made it possible to get some pieces of her uniform same day, even though from what I heard the warehouse is somewhere far away."