Sher Den Realty Inc

"Great friendly people, my own fault I missed out on property in Pottsboro, maybe next time"

"Greatest landlords ever. Just signed our 5th year lease with them. Always friendly and understanding when life happens. Very fast response when it comes to household repairs. They usually get someone out the same or next day. I use email to contact them and they always message back the same or next day. The application and viewing process is way easier than anywhere else. I will NEVER rent from anyone else and will probably buy through them as well once we're ready. 10/10 recommend no credit check, just proof of income. No evictions, and a good rental history is all you need."

"The worst property management firm ever. Takes 10% of rent and does not address repairs in a timely fashion or do anything in landlord's interest. Very poor management and unprofessional. Don't go to SherDen"

"I recently purchased a home and had Scott Broiles with SherDen as my realtor. I was extremely pleased with how attentive Scott was to my needs. He worked with my work schedule and was extremely prompt with his responses when I called or text him. He was so quick with paperwork and had documents to me within hours. If there is a property you love, he will make sure he does everything he can within his ability to make it happen. The entire SherDen team has been nothing but professional and very friendly. They truly go above and beyond for their clients. I will definitely recommend them to anybody looking for real estate needs!"

"My husband and I rented from there for 10+ years, in the same house. Was never once late on the rent, and rarely ever complained. The trouble with the staff started roughly 6 months to a year after moving in. The property slowly started to fall apart. The plumbing in the house needed to completely be redone. When we called the FIRST time about backed up plumbing, they came back and blamed it on us, saying we were flushing things we shouldn't be, such as feminine hygiene products. While living there, we had to call about the plumbing at least twice per year. We also had to always call about either our air conditioning not working, or the heat not working. And we had the same pipe bust more than once while there. One winter, they had a cut a hole in the wall to fix said pipe, then told us maintenance had to fix the hole. No one ever showed up to fix the pipe, and it was like that until we moved out, which was about 3 or 4 years. They would blame us for not taking care of the lawn, when in fact they would send someone to mow it for us literally the day after we mowed it, then charged us over $100 per time they mowed. We had critters get inside the attic almost constantly. Raccoons, possums. We even found a 5 foot snake (non-venomous) in our kitchen one Spring. The bathroom floor got so rotted that it fell through. Although we reported it as soon as it started, maintenance didn't show up until part of it fell through. While getting repaired, I noticed that there was black mold all over the place. And not all the wood was replaced. The wood used was old, and preused. A year or two passed, and the floor was showing signs of beginning to fall in again, along with part of the flooring in the kitchen. There was even a time where they had sent us an eviction notice. Which stated that since we didn't pay our rent that month, we have to be off the property within 2 days of getting that letter. We called them, and the end result was that they MISPLACED our money order! They put it in someone else's file! We got a phone call from one of the rental managers, stating she wanted to come out to take photos of everything that needed to be fixed. We made an appointment. She showed up on said date, and I showed her everything, and she took pictures. Nothing ever got done. In fact, about a year or two later, she lied and said she never went out to take pictures, and that we were lying. But I have the voicemail to this day to prove that she called me to confirm that appointment. (She even showed up with a really huge guy, who was acting like a body guard!) I write all this to tell everyone our LONG experience while living in a property managed by SherDen. They are lazy, rude, unprofessional, and frankly, liars. Anyway, I know this was a really long review, but I feel it needed to be said."