Gerber Collision & Glass

"Afton was a pleasure to work with. The estimate was as much as 1/3 less than other companies near. I did 4 or 5. However, it was not the determining factor. The team was thouroud in explaining the process, the damage and the process taken to fix my car. It all made sense and I felt better and more knowledgeable about the repairs. Once the car was in, they called me almost every day to keep me in til he loop to the progress of my vehicles repairs. Well done!! Gerber. Candy in the seat and vacuumed and washed.The only place I will go from now on is Gerber Collision."

"DON'T TRUST GERBER COLLISON! This is Borderline Unlawful possession of private property. YOU NEVER EVEN ATTEMPTED TO CALL BEAR RIVER MUTUAL INSURANCE! YOU NEVER EVEN CONTRACTED THEM. They had my car for 5 days! In all that time they never got the insurance payment settled. They call Me at 4:10pm on Friday to tell me "Your car is all ready to be picked up!" I GET TO THE SHOP AND STILL HAVE NOT HEAR FROM BEAR RIVER. DESPITE CORBIN TELLING ME " DON'T WORRY ABOUT THE PAYMENT, WE WILL GET PAID FROM THE INSURANCE DIRECTLY. Your Manager comes out and raises his voice at me multiple times "YOU ARE NOT GETTING YOUR CAR TODAY. WE ARE NOT RELEASING YOUR CAR! HOPE YOU GOT A RIDE....SO MY CAR GETS TO SIT IN YOUR PARKING LOT ALL WEEKEND BECAUSE CORBIN DID NOT GET THE MONEY FROM BEAR RIVER LIKE HE SAID HE WOULD."

"It took them a month to get the repair “fixed” and I type it that way because the job was done HORRIBLY. When I told them it was unacceptable they wanted to hold onto my car for an extra week. But I’m done. 1 month is a very long time. If you can’t get it done in a month you’re just not going to get it done. They did say they would get it done the right way but I’ve seen enough. They didn’t even offer a discount or anything. I would take my business elsewhere. Do not trust these guys."

"Gerber Collision was SUPER quick and communicative with me throughout my whole repair. I did have to take it back to get checked out again but they put me at TOP priority and had people drive me back to my house for the repair and they dropped the car off with a full tank of gas as well as washed it and had everything fixed within a day. Steve the manager was SO great, very kind, and efficient! 10/10 would recommend!"

"This company is on Geico's list of preferred auto body repair shops. My daughter made the mistake of trusting this shop would give honest service. If reasonable repair timeline, timely updates, and common courtesy is important to you then this shop is not a wise choice; take your business to ANY other vendor. My daughter's Chevrolet has been at this shop's site since January 16, 2023. It is now April 17, 2023 and this shop has given nothing but excuses and seemingly feels that 3 months and counting is NOT an exorbitant length of time for repairs that should be their specialty; if she were a man, I am certain the service would be different. No apologies. No concern for the customer. No concern for the company's reputation. This is the 21st century with advanced technology that allows for quick communication, part sourcing, and networking. There is absolutely no excuse for a part to be on back order for 3 months unless this company refuses to research and put effort into their jobs. If this company still insists on collecting the full amount of my daughter's deductible which they clearly have not earned, more complaints will be filed."