Landers Collision & Glass of Norman

"Have a very special color on my Kia (surf blue). Not only did they fix the damage they matched the color exactly. Did such a good job you would think it came from the dealer when I took possession of it after the repair. It is recommended by State Farms and for a very good reason."

"My go-to for any collision damage. Four times in one year (I have kids with cars)! Luckily nobody was hurt in any of our car crashes, but the stress is still a lot to carry and Landers Collision eased that every time! Great service, experienced staff, good communication, fair prices, and flawless repairs. I’ve been extremely satisfied with service at Landers Collision!"

"I had my vehicle taken to Landers after an accident. Was asked to come by to do a walk-around and sign some paper work on Monday when the vehicle was delivered. I believe my estimators name was Andrew. When I got there I was told he would walk out there with me to look at & talk about the car. He said nothing to me other then asking me if I had everything I wanted out of the car. After writing somethings down i couldn't read he said he had the wrong paper. So we went back inside where he wrote it all down again on the right paper. I still couldn't read it as he asked me to sign it. When I asked him what he wrote he responded “it's everything we talked about while we were out there.” After signing the paper I asked how long it would take for him to write an estimate he said it would be done tomorrow(Tuesday). I heard nothing from them Tuesday so I called in Wednesday & was told he was out of office and they would leave a sticky note on his computer screen to call me. He never called so I called back in Friday and was told he still hadn't gotten to it. It took him to the following Tuesday to write an estimate. It was well overpriced as After reading reviews seems common. I came back to Landers to empty what little I had left in the car only to get home with my tag to notice my 2024 sticker HAD BEEN REMOVED FROM MY TAG! Needless to say If I ever need a repair done again it will not be with Landers."

"Vehicle was taken there for quote a good while back and got one that was way overpriced. Vehicle is back in my possession and I still haven’t gotten around to fixing it although it’s definitely something I can mostly get fixed myself. Been having an issue lately while working on the vehicle in a charging/starting kind of issue so I go to remove the seat only to find that when they replaced the battery the tech didn’t take the time to not only put the covers back over the bolts but didn’t secure one single bolt to the frame. If I hadn’t caught that and were to get into a wreck with someone in my passenger seat they would suffer even more injuries if it didn’t result in their death. I hope this catches the eyes of not only management but at the corporate level as well because that kind of work is unacceptable and that tech doesn’t need to be working on anyone’s vehicle and all work done needs to be brought back in and checked. I’m glad I caught this when I did and possibly saved a passenger’s life as I drive for a rideshare company and this vehicle is about to be brought back online with them. Very disappointed to find this especially from the name on the company. Bought my vehicle from landers cjdr and great experience. Knowing they’re associated has me looking into options of being able to transfer my warranty elsewhere."