Bob Moore Auto Group

"Not sure if i replied already but stil loving the csr. And the guy that handled everything- including tutoring me on the car when i picked it up- was very professional. I spoke with him several times, before and after i bought the car. He was very helpful."

"I purchased a used 2022 vehicle on-line with the Bob Moore Auto Group on August 30th. At the time I spoke with the sales person, I was told the car was mint and would be so happy with the vehicle. However, once I wired them the funds - I found out the vehicle was in the shop for repairs and it was unclear when it would be fixed. Part of the initial conversation was that I needed the car that week - so this was very frustrating, and it all went down from there. The sales person indicated she was working with the manager, but after several dodged calls I placed to her - I contacted the manager directly, only to find he had NO idea of the issue?! Fine, it was under warranty - I bit the bullet and had the vehicle shipped to deal with that unexpected and unwanted hassle with my local dealership. However, 2 months later I am still dealing with not being able to register the vehicle and get plates due to errors made on the dealership side. This is causing interest on the sales tax from my home state due to not being resolved in 30 days and weekly fines due to not having plated - both out of my control due to these issues from the dealership. I understand mistakes happen - but in 2 months of consistent inquiries on my end - there has been ZERO follow-up from ANYONE at the dealership. Only curt responses, like "we have no updates." Nothing to indicate they have any interest in actively resolving the issue. VERY disappointed with the lack of service and seemingly shady used car sales tactics of old - from what should be expected as a higher quality auto sales company based on the brands. I recommend not buying on-line as they seem happy to take care of you until your money is in their hand."

"Dave was amazing. Super patient with my wife and me, and really allowed us the space and time to make a good decision. Erik was super forthcoming and really looked out for our best interests. We are extremely happy with our purchase and can’t wait for our next one with Porsche!"

"I am 100% satisfied with the service I received from Daniel Flores today. Daniel welcomed me at my vehicle when I arrived. He made note of all my concerns and asked questions if further clarification was needed. I am pleased to say, all my issues and concerns were addressed and resolve in a timely manner! Thank you so much for taking the time to get me back in my vehicle and on the road again."

"I worked with Jackson at Bob Moore and he did a fantastic job!! He provided me with all of the information I requested including numerous videos and pictures and with this information I was able to make a much more informed decision on my purchase. I purchased my Porsche and had it shipped to my home in PA and I couldn’t be more pleased. I honestly cannot say enough about the fact that Jackson went above and beyond in his helpfulness including coming in on his day off to provide me with additional information. He is an outstanding employee and is the reason I purchased my beautiful car sight unseen. I will consider Bob Moore for all my future needs. Thank you so much Jackson!"