Take 5 Oil Change

"Came for a quick oil change, I spent over an hour this morning I pulled up at 10:30am left at 11:55 I paid $176 including “3yr wipers” first it was a messy hair kid then the lady then another guy. Once he started using a hammer I knew something wasn’t right. They told me the screw is stripped which I got an oil change at Take 5 before in Moore by Weokie/Walmart they blamed them for the screw stripping but I think the 1st guy (messy hair kid) messed it up. I watched 2 ppl pull up and finish before me. I felt they were taking advantage of me even though I paid for new wipers and the esthetic oil. When he explained to me he then told me to go down the street to the mechanic. I asked for a refund and didn’t even want the wipers at that point. What was supposed to be quick end up being more. I go next door to the mechanic shop after he explained the situation told me I will not have to pay and that I would be getting my oil changed there . I said it doesn’t make sense I come here for an oil change and now I have to go there. We walk in they tell me come back later or tomorrow . I said I can’t my daughter has an apt at 1pm and my daughter has to be picked up at 3 from school. I already cancelled my 11:30 apt because of the inaccuracy. I wanted to tell the other cars to leave asap"

"2004 BMW 530I with 99,000 Miles Check oil light came on on the way to work. "Oil dangerously low, add oil before driving further..." Stopped by on the way home from work. Waited 45 minutes before being let in a bay. Bay 3 was empty for 20 minites but because Bay 2 had been waiting longer they wouldn't place me in a bay. Craig refused to top off my oil because my car data doesn't show needing oil.... calimed "company policy because my car doesn't have a dip stick he couldn't add to my car." FOUND IT! My dipstick has a bright RED handle... Was NOT Informed of this when I paid for the Full Synthetic Package. Was NOT informed of this when I pulled in for a burnt oil smell at 98,000 miles in November. I was told it was because it was hot outside and sent on my way with assurance they would top off if needed. This is the poorest customer service. I left Valvoline because they never had my oil. Now Take 5 refuses my service."

"From out of town and needed a quick oil change. Very accommodating , the service team were excellent, very attentive, took great care of my vehicle and super quick turnaround. Didn't even have to get out of my car. I wish more places had a team of employees as on point as these guys."

"Service was a bit slow. There was 1 other car at the shop being worked on, I was put in the next available spot. I waited about 15 minutes before the car was actually getting worked on. I was told my fluids were topped off, however my wiper fluid was near empty. Other oil change spots will check your lights as well, but they didn’t offer that courtesy. They did however give me a bottle of water when I arrived. The customer service is friendly."

"The wait was longer than I’d ever experienced. I was forced into getting the most expensive oil change because they claimed they were out of the oil I could i needed, this would have been great information to have while I was waiting the also did not check either of my air filter which I know they are supposed to I’ve gone there before. No safety checks were completed from where I could see. I should have gone somewhere else thinking they would be faster. Try a different location not the one on Western in Moore!!"