AutoZone Auto Parts

"I was helped by Sam and he is very friendly and Knowledgeable. 100% recommended!"

"There are rude, unprofessional and unknowledgable people working here. Peter and his coworker, from whom I did not get his name were absolutely rude. My husband ordered a part and paid in store for which we have a receipt, it was supposed to be shipped. Something went wrong and we didnt receive it but when looking at our autozone account we see that order status shows complete for an instore purchase. We called the store and explained and they said they could not find an incoming order. I explained that i think it was processed incorrecty and asked them multiple times to look up the order by our account number or by the order number. They both refused to try and insisted they couldnt find the order in the upcoming orders. They refused to listen or even be accomodating to fix the issue and their answer was to talk to the other manager but they didnt know when he would be in because he had mentioned possibly being out all week. I ended up having to call corporate who looked up the order by my account and could see that the order was cancelled but they dont think the refund was processed. I am waiting to hear back from a regional manager to ensure the refund was processed and reordering from a store that I know will provide good customer service. Absolutely dissapointing how rude these associates were. I just needed them to make a small effort to look up an order and it was too much work for them to make the effort."

"The worst customer service ever. I called the store at 9:55.... 9:56.... 9:57.... 9:58.... 9:59 i got an answer right before 10:00..... "we're closed" I was standing in front of the store at 10:01... the manager locked up in my face and looked at me like i was nothing... i just needed a drain plug... I'm going to be late for work tomorrow... I know you guys hate your job/life but your lack of empathy has cost me 2 hrs... probably equivalent of your whole days wages... Thanks for absolutely nothing, Vaato-zone and I hope you enjoyed your tv dinners tonight."

"Store Manager Nathan went above and beyond to help me out. I initially went in to another Auto Zone in Taylorsville for help with my sisters tail light signal on her truck. They did little to nothing to help me. Called complained to the Area Manager and then heard from Nathan a day later to come in to make it right. Not only did he make it right, but his knowledge in what he knows allowed me to fix an issue with tail light I didn’t even know I had. Service was a 10/10"

"Great customer service. They will always try to help you and ensure you get the correct part that fits your car. if for some reason the part does not fit, you can return it for a full refund."