Copart - Salt Lake City

"Nothing new, I’m hauling cars for over the country and for sure this is the worst place to work with. If you have something to do here take a day off because you cannot program your schedule if you have copart in your list. Encourage you avoid this place."

"Plan on spending a chunk of time waiting to be helped, they had one person helping a room full of people. When I arrived it said 9 minute wait, 40 mins later it changed to 16 mins, then 26 minutes. When I asked what was happening the guy said it would likely be another 45 mins after I’ve already been waiting 45 minutes to clean out a car and drop off the title."

"Untimely, inconvenient and unhygienic Problems a-z Took them 5 days to pick up my truck that I use for my business. 5 days that I can not get paid for due to their laziness. Went to pick up my stuff today, took them from 10:30-4:15 to get my truck in a place where I could go through it and get me personal belongings. Look in the truck and it had been cleaned out and everything I owned was thrown in the ded and soaking wet. Snow rain and piss, a piss bottle was thrown in my truck on my stuff and it leaked. I went in and they tried to blame it on another car yard. They picked it up from a gas station there wasn't another company to blame. Then they told me to call my insurance agency because it wasn't there problem. They were the ones that did it and refused to be accountable. Overall it was a displeasure to work with them and with all their reviews agreeing I am surprised they still are a running organization"

"My vehicle has been needing to be picked up for 4 days my keys have been left in the car for the company to pick up because i can't attend my car because I have a work schedule like most people. My insurance scheduled the tow and between insurance and Copart, I am not getting anything resolved. I called them 3 times since it got hit and they keep saying today it will be picked up and that I will get a call from the driver when pickup happens. I think I get calls from them and I answer, but no one is answering back. I've gotten 2 calls from unknown numbers the past 2 days and answered and said hello 3 to 5 times and either they can't hear me or the line is not working. I do not know if it is the driver phone numbers or not, but with the timetable I keep getting it is pretty similar to the tow company. I have called the magna Copart and apparently again it was supposed to get picked up after 5pm and I also found out that no one has been leaving notes that I would not be available to be around when it's getting picked up. My keys have been in the car for 4 days and I still am waiting for a pickup. I can't call anyone after 5pm. This is ridiculous."

"I’ve been buying cars from Copart for about 2 years. This facility is not simply the worst, but by far. I have several gripes but will focus on the most relevant. 1- if a car is listed as runs and drives, it does exactly that. If there is a known mechanical issue, that is listed. Only at this Copart is that not the case. I purchased a vehicle from this location that was listed as runs and drives, but when i got it, it had already been diagnosed as inoperable with the paperwork on the passenger seat. Why would they not list the known mechanical issue? No other location i have purchased from does this. If there is a mechanical issue that is known, that is disclosed. 2 - the scheduling process at this location is useless. Schedule an appointment and miss it? Oh well, try again? No other appointments? Come back tomorrow. But if you’re on time? Doesn’t matter! 2 hour wait!"