American Eagle Store

"A lot better prices than I expected. Some great sales on winter items. I wanted a light sweater/jacket and found several options available for $29.99 & $39.99. Sales staff were friendly and accommodating. I purchased a hoodie and very happy with overall quality, price and location. I'll be back for sure."

"What is wrong with this location!! An employee blocks the entire door refusing to let you in before asking you a million question. Why am I being forced to stand in the entry way, told there is a 10-15 minute wait to BROWSE??? As there is no one in the store and an employee just waiting at the register. Why am I being SCREENED and asked questions of what I’m shopping for. This is such a bad customer service experience. I saw 7 groups turned away during the time I had to wait in that lobby. I was forced to wait in a small lobby with 5 other people just for a return. Every time a new person came in the employee had to explain the whole dumb situation which of course made the returns even longer for everyone! The employee claimed it was understaffing but people do not need staff to help browse the clothing. It’s just all so ridiculous. I can get through airport security easier than I could get into this American Eagle. Nothing was simple or efficient or created a good customer experience. Employees were unwelcoming. Just horrible. I will not be returning until they get rid of the employees blocking the door. So ridiculous because I’m sure they’ve missed out on so many sales. If this is a corporate thing then it is being executed SO poorly and should be reevaluated. Clearly based on reviews the owner isn’t listening either, because it’s been a whole year of people experiencing this super uncomfortable experience. I’m not surprised their understaffed because if I was forced to treat employees like that in an entry way and creating frustration and an uncomfortable atmosphere for everyone, I’d quit immediately."

"Awesome staff! Friendly, helpful and attentive! The store was organized and clean. Definitely a positive experience! I have been to other AE stores and this by far was the best! I appreciate the team at the door before entering. They are so nice and doing a fabulous job of greeting everyone and taking returns so that things can run through faster for the customer. Again great job to the employees at the Station Park AE!!"

"Two years ago, I had never shopped at American Eagle. There came a point when I needed to buy new jeans, and normally I buy jeans at Old Navy. My old manager told me once that he buys all his stuff at AE, including jeans, and that they are very comfortable, so this time I decided to try them out. Since then, I have bought five pairs of jeans, along with shirts and other stuff from there. I have tried things on in this store, and I have bought stuff with in-store pickup. The associates are friendly and helpful, and the jeans are so comfortable, I don’t know if I’ll find jeans that are more comfortable."