C-A-L Ranch Stores

"One of the best ranch stores I’ve been in! Gary, Rachel, and the team were great!"

"Worst store ever. They show they have 55 of something in stock online. I get there and nothing. As well they will not price match anything. Now going to scheels since they price match. Poor customer service as well. Asked a question hey where is this at. The response “eh go look on that side of the store” useless info. 0/10 wish I could put a 0 star."

"This is such an awesome store. The people that work here are all very kind and helpful. I always feel welcome and at ease. Good layout with tons to look through. Good prices too. My biggest shoutout is to the weapons counter. Ray went above and beyond to mount my scope and I was not disappointed. One round at 50yrds with a muzzy right on target. No bore sight. Couldn’t be happier. Zero’d to 100 in 4 total shots. Great work Ray."

"For 50 years I have worn Levi 501 jeans. I went into Cal ranch and the manager had me try on some wranglers. When she didn't have the right size she went into the back room and brought back 3 pair. I have had them for a year now and love the pants. I went back tonight and ask for some help finding my size. The employees were all up front in some kind of pow wow and now one really wanted to help me. After basically drawing straws The older man assigned the newest employee to help me. I went to the pants section and showed her what I wanted and told her my size. She said that she didn't see any on the shelf. I asked her to go in the back and look. She said "we never have pants in the back room. She came back a minute later and said we don't have any. Customer lost the same way I was found. Too bad the manager wasn't there to notice the lack of customer service. I guess I'm off to amazon to buy my clothes. Brick and Mortar, you brought this on your selves."

"My wife got a cowboy hat for her birthday. It was the wrong size. We asked the cashiers if we could exchange the hat for the correct size. We had a gift receipt. All the cashiers said yes. We get to the checkout line and the cashier needed help so he called over Gary, the assistant manager. Gary told us corporate won’t allow hat exchanges, even though we have a gift receipt that says we can. He told us that all the cashiers knew about the corporate decision. He advised us to sell the hat on our own. We called the West Jordan store and they said they would exchange it. We went there and exchanged the hat, no problem! We will be going to the West Jordan store or competitors from now on. Very disappointed."