Petco

"I love the Petco in Saratoga Springs, UT. The employees are always helpful and I the location has a pleasant vibe to it. I’ve shopped there, used the self-service dog washing, and shopped for DoorDash delivery orders at this location so I do visit it frequently."

"We had tons on contact with Kate at the Saratoga Springs store, she was pretty much rude with every single interaction. Especially to my kids that just wanted to look at the animals. I was talking to another customer about when we had had hamsters 30 years ago and Kate patronizingly told me that hamsters should never be together which is interesting since they are typically kept together in the stores. I could completely understand if we had done something wrong or had been rude, I just haven’t been spoken to the way she spoke to me by a customer service representative I think ever. I should add that I have shopped her before and have had really good experiences. I will be looking for fish elsewhere this time."

"I love this store. They have the same employees for such a long time it’s great. I love Amber and when she helps us. She’s so knowledgeable and happy to talk to you about pet care. The older gentleman is super nice and helpful too. I can’t remember his name though. They normally have what we want but sometimes they are sold out of the hermit crab water we need so I have to buy off Amazon."

"I should have read the reviews before taking our dogs to be groomed here! All 3 look like they were clipped by an elementary school kid. All shaved to high on their heads, their bodies have random clumps of hair longer than others, their legs and feet look ridiculous, their toenails aren't trimmed, there's a knot in one's ear, two don't look like their ears were brushed, faces were not washed, the beard on one is dirty, etc... I put a few pics but there is so much more to show. I can't believe people are hired to groom that obviously don't know how to do it! I want my money back!"

"Why is there no option for zero stars? I have taken my dog to petco groomers for years 10 plus and This is the worst location to take your dog. We just moved to Saratoga Springs and dropped our dog off for a hair cut at 1:45pm at the Saratoga Petco groomer. They said it would be 3-4 hours we didn’t get a call til little after 6pm. When we picked up our little guy I was immediately and visibly dissatisfied with the cut. He looked like he had been thrown in a wood chipper. Seriously my 1.5 year old could have given him a better cut!! His hair wasn’t even at all and there were long hairs straggling all over his body. The girl who helped me was not apologetic at all saying the girl who cut him was behind and that is why he looks so bad. I wanted a name which she told me Heather but my receipt said Mykenna B. She made some excuse saying her register didn’t work and told me to go up front to pay. This is not a cut anyone should have to pay for. I am so disgusted that they would even charge me for it. I will never be back."