McAlister's Deli

"We absolutely love our Wichita Falls McAlisters! The staff is amazing, the food is delicious, and the manager, Eric, is one of the best humans! He's so kind and is always ready to accommodate our very large family, always going above and beyond."

"The food is made fresh and ordering anything with substitute ingredients or removing ingredients is easy. I haven't had an issue with customizing any sandwiches or salads. I enjoy the Italian sandwich, which is loaded with meat and veggies. The vinagrette is messy so I always ask for it on the side -- less mess this way. My favorite sideis the potato it is slightly sweet, and tangy -- quite delicious."

"The man who took my order over the phone was rude a d didn't even tell me how long til it would be ready for pick up and he flat hung up on me without another word I thought maybe ot was busy. When I went I. To pick up it was NOT busy so that excuse couldn't be the issue. My mom has "issues and I was with her when I called in order. She was loud in background so I didn't hear his inital question so he had to repeat it. He was simply rude and apparently had no reason. Esp not when he could hear her in the background which said I obviously had something going on on my end. He had ni personality when I encountered him in the store either He seemed like he was probably rude or aloof more often than not. The lady I saw was in fact friendly and personable. The little man with the attitude should maybe not take calls or run a register. The only smile I saw from him was to another male coworker. And a male customer that required about 10 min of time to sample a vinegrette. Which is fine but don't stop the ONE line for that. He may needs to learn to multitask on another level. Sorry I'm not usually rude but he got me fired up about 3-4 days ago. Well, it’s been a month and I went back. We are temporarily without a vehicle so I have to get a ride up to this location. I went inside to order and the one lady working the counter had quite a line and did quite great. Unfortunately as seems to be the case I get my order all bagged and ready so I leave. Only to discover at the house I’ve paid for something I did not receive and the only way to get it is to walk there. I am so very tired of the disappointment in customer service. Not just here but most everywhere I go. Tighten up McAlister’s y’all have lost some customers.oh I read Cinthia’s review after mine and there are no hair nets that I have seen. And her review got an owners response, go fuk’n figure."

"After giving McAlister's a 3rd chance, I will no longer order food from them. Ordered a salad for lunch and found a very long, matted hair in it. The manager told me that all of the employees wore a hair net but I know that I was a lie since I have seen them working in the kitchen with nothing on their hair."

"Sandwiches are always good. The other food like The Baked Potatoes and the Nachos are just OK at best."