CVS

"This is the worst pharmacy I have ever had to deal with in my life. Every single time I go there is an issue or delay. The drive-thru window hasn't been open the last three times I have showed up, in different months. Twice I have gotten calls my prescription is ready, show up four hours later and they say they had an issue overriding in their own system going from generic, which they are always out of stock of, to name brand. So I always have to pay an arm and a leg for the name brand. Last time I showed up and the pharmacist didn't know they were on the schedule so I had to wait a couple hours for them to get to work and open the pharmacy. Absolutely the worst pharmacy I have ever interacted with, there is never a smooth transaction."

"Miserable experience with pharmacy. I suggest people go to Walgreens or go to Tulsa and find a competitor or go to Walmart or go wherever in the free world they can to avoid Sand Springs CVS. The corporate policies are awful and the pharmacy is worthless."

"I’m so sad to give this review but after my experiences the last year, it had to be done. I’ve gone to this location for about ten years. Recently, I’ve been dealing with a virus that has me coughing and I can’t breathe well. They got the prescription yesterday and the cough syrup I needed never got ordered. So I’ll have to wait until Monday. I’m infuriated. My doctor wants an update on Monday but I’ll still be sick because it was never ordered. The script was sent yesterday afternoon and had it gotten ordered, I would’ve been able to take it this weekend. 10/20/23-pharmacy closed due to a pharmacy shortage. Really sucks that I couldn’t pick up my medication on the way out of town."

"Magically my medication has disappeared. The only thing CVS has done his blame the urgent care. The urgent care tells me everything is fine. Let’s not even talk about the fact that the guy at the window stole my ID. I hope those two or three days of painkillers were worth it for you. I wasn’t able to sleep all weekend. I’ve got my lawyer. We will see you soon!! Since all I can do is continue updating this review for this absolute abhorrent CVS. They get sent over three prescriptions for after my surgery and magically they only have one. If you guys can’t get simple things like prescriptions, right you seriously need to consider a job change. Awful humans, horrendous, awful people."

"Staff said there was a power surge and to come back in 30 minutes to pick up a prescription that the system said is ready. Waited an hour and came back. They were laughing at each other and had a sign posted saying to come back in 30 minutes. Meanwhile you can see them working on the computer. So I waited because maybe they forgot to take the sign down.. nope they are sending people away and laughing. If you’re trying to convince people that the system is down, try not having your computer where they can see and start laughing with each other when you see people pull up and the automated response come on. Very unprofessional."