OU Goddard Health Center- Norman Campus

"I went to Goddard Health with complains of a sore throat. I was in a lot of pain and my tonsils were extremely swollen. I had a suspicion that I had strep so I went in to the clinic. Upon examination, the doctor said, "well I don't believe it's strep." She prescribed me over the counter mucus medicine but sent me for a strep test just to make sure. The lady that gave me the test was very cold and somewhat rude and the strep test was extremely painful. I got the email that said my strep test was NEGATIVE, and that I just had a common cold. Over the next few days, I got extremely worse and had almost unbearable pain. I went to an urgent care and they gave me another strep test that wasn't painful at all and it came back POSITIVE. They actually gave me medication that worked and my pain got better the SAME DAY. The people at Goddard were extremely dismissive and disregarded my pain and illness due to lack of care. Do not go here if you want to receive attentive medical care."

"I am sorry I am not sure why people are unhappy here and that is fine! I just want to say my piece. This place absolutely rocks. Dr. Boren is absolutely the most culturally sensitive practitioner and the most knowledgeable practitioner I have ever interacted with. This is a great place; I feel super safe here."

"I tried to set up an appointment a day in advance and was called 30 minutes before and told to have a zoom meeting..for a doctors appointment. I did as they said and was told I only had a cold after two weeks of being sick. Went to a real doctor at a real clinic and found out I had a respiratory infection."

"i made an appointment with this clinic a day prior to the day i wanted it. i had forgotten what time it was at, so i searched my email. no email. no text. nothing about how to access when your appointment is on the website, patient portal constantly telling me im not registered and that my info is wrong. you literally can't access any information about your appointments. horrible"

"The lady that does the blood work is lovely and kind which is the only reason I would even give this place a star. The past few times I’ve needed to go, i was only allowed a telehealth video chat. Not sure how you’re supposed to check for things like ear infections or strep or a sinus infection that way. I had a telehealth visit this morning for extreme ear pain, loss of hearing in one ear, sinus pain, and a sore throat... Even though i had covid 1 1/2 months ago, still have antibodies, and am fully vaccinated, i was not allowed to come in. And was told my ear pain was “stress related swelling”, whatever that is. Most of the staff is not kind and is very dismissive. I knew that was wrong and went to a minute clinic and was actually examined and it was found that i have a double ear infection, sinus infection, and my ear drums are at risk for rupturing. Something Goddard would have never caught due to their lack of seeing patients and listening to concerns of patients."