Walgreens

"Worst customer service and incompetent staff that I have ever dealt with. They don't answer phones just slap you on eternal hold. Whoever enters prescriptions is dangerous and reckless, they enter wrong quantities and names, therefore insurance denies."

"The pharmacists and staff at the Durant Walgreens are the best! They’re so helpful and all so kind. I wouldn’t go anywhere else! Additional comment: Even though they are always so busy with prescriptions and vaccinations, the pharmacists take time to be helpful and attentive. Someone did an amazing job hiring these kind and professional pharmicists!"

"I would give no stars if that was a possibility. Everytime myself or ol lady have to deal with the pharmacy u have a lady at the front who don't actually do her job or she will say we will get something started and when u give them 30 mins they still won't have it ready and be like sorry we are starting that now. She refuses to look at the bags off to the side that's ready and all around unprofessional with how she speaks to you as well. Very very rude."

"Terra was absolutely incredible handling a RUDE & irate customer this morning (seriously this customer was being a “Karen”.) Congratulations with training your employees on how to handle and diffuse difficult people & situations. 5 stars for Terra. (And to the customer- you need to be KINDER!!)"

"I visited this location a few weeks ago 15 minutes before closing and the pink hair employee told me in a frustrated tone that they were about to close. My transaction took less time than it took here to arrive at the register to assist me. Tonight (June 9th, 2022) I arrived 10 minutes before closing and the doors were locked. The same pink haired employee and a manager were on duty. They looked at me but initially ignored me. Around 9:57pm they arrived at the door and said they were closed. I asked the manager through the closed door if they closed at 10pm as the sign says or earlier. Her only response was that they were closed and she kept repeating it without answering my question. I walked away as they walked out and left for the day around 9:58 PM. I understand the employees not wanting to stay late and my transaction would have taken 2 minutes or less had they been willing to assist me per the stated store hours. Two things are certain with this location, the posted store hours are incorrect and should be updated and you can expect to be received by unhappy employees who lack some very basic customer service skills. If the employees dislike the job this much you would think they would seek other employment that would make them happy."