Church's Texas Chicken

"I did drive thru so the atmosphere portion doesn't apply to me. But he friendly, fast drive thru was excellent. Little stingy on the fries and okra"

"Didn’t give me what I ordered and then got mad when I returned the wrong food. She put the chicken back when I had already touched it. She put it Back!! To give to somebody else. Disgusting she still didn’t even me what I ordered and when I went to take it back she got even madder. Worst experience. 0/0 don’t recommend. Better place around here than this place. Crazy she put that chicken back on the shelf. She also started to talk bad about me to the other employees. Church’s this is how you run a business? I’m also a Spanish speaker and she assumed that I didn’t understand it and kept making comments behind my back. Employees barely speak any English, including the manager, which is crazy"

"Manager was extremely rude! I asked for a refund on cold tenders, she told me she could not give me the full refund because she doesn't like to do refunds! She walks off and started talking about me!!! She said I will remake your food but cannot give u money back. She hates her job. One employee picked up a tender on the rack and felt the temperature with her bare hands and put it back under the light! Zero stars!"

"Dear Church's Chicken Team, I wanted to share my recent dining experience, which was a bit of a paradox. On one hand, the food served was absolutely top-notch – truly, your kitchen deserves a round of applause for the steaming hot, perfectly cooked chicken that graced our table. However, and this is a rather sizeable 'however,' the temperature inside the restaurant was reminiscent of a winter's chill, so much so that it could have doubled as a storage room for snow cones! The icy interior was not only a topic of hushed conversations among guests—who were bundled up as if ready for a sleigh ride—but it also played the villain in rapidly cooling down our meals, which, might I add, started as a delightful culinary inferno. My companions and I, a party of three, ended up with noses running faster than kids to a playground. I couldn’t help but think, if the temperature had dropped any further, we might have seen a penguin waddle by asking for a seat at the table. I understand the staff are not equipped with magical powers to control the elements, and they did their job admirably under the circumstances. However, the ambiance of a restaurant plays a crucial symphony with the food, and in this instance, it was sadly off-key. When the world outside is already painting a frosty picture, the warmth of a restaurant should act as a haven, not an extension of the tundra. Creating an environment that is warm and welcoming is essential, especially when the weather outside is frightful. Adjusting the internal temperature to provide a comfortable atmosphere would not only enhance the dining experience but would make it a place where the warmth of your food is matched by the warmth of your hospitality. Thank you for taking the time to consider this feedback. I believe with this adjustment, your establishment will not only serve great food but also provide the cozy dining experience one looks forward to."

"The staff is friendly, the prices are good, the drive thru is fairly quick (about 12 minutes in line, behind 4 cars.) Unfortunately, the food was 1/4. The fries were good! That's it. The chicken was flavorless, like someone forgot to season it? It was like eating crunchy water. The okra was overcooked, some pieces blackened, the biscuits were rock hard, cold and dry."