inMOTION Auto Care

"Look, I know next to nothing about cars or how they run. I know when I need to put gas in, and I know that the rumbling in my engine wasn’t normal. After taking it to my typical low-budget, low-rated place in town that did nothing but charge me $100 for a diagnostics test, I took a chance on inMOTION after seeing that they had some availability. They let me drop my car off an entire day before they worked on it, which was great for my schedule. Turns out, you gotta check the oil in your car after the last place you took it to forgot to put the oil in. Go figure. However, I never felt ANY judgement from John, who I spent most of my time interacting with. Additionally, the master techs who worked on my car treated me like an adult instead of a scorned child, which is something I’d never experienced at my previous shop. When they found there were more problems under the surface that the last place missed, they were quick to solve the problem and order any parts they needed. Admittedly the initial bill was heftier than I was expecting, but these angels-in-disguise found a solution for me to make the bill something I could afford, and they never turned me away for being a broke 22 year old woman. In fact, I felt supported and encouraged and NEVER shamed for not being able to drop $$$ on a car. All in all, they took fantastic care of me, kept me updated on every single step, and presented me with a car that could’ve just rolled out of the factory. I will never return to my old “shop” and will ALWAYS spend the extra resources on this place. You get what you pay for, and I paid for a top-notch experience with a place that truly means “auto CARE”. If you are looking for a shop that will treat you like a valued customer and a human being, I cannot recommend this place enough!"

"i’ve never had a good experience at a mechanic’s shop before, but everybody here is so nice and the work they do is very thorough. they didn’t try to do any unnecessary work on my car, and they drove their car back to my house once they were done. can’t recommend these guys enough!"

"Great service and communication. I was kept in the loop constantly and they worked with me regarding repairs and how to make them. They called me after the initial review and talked through the entire inspection and pain points. Loved it and I will be using them for the foreseeable future"

"These guys are great! Had an issue where my wheels were making a lot of noise so I set up an appointment with them to take a look at it and they did a very thorough inspection of the car and identified the problem causing the sound as well as some odds and ends for maintenance that I could take care of. They were good about outlining the critical things wrong with the car and not pushy about getting the less critical things fixed with the car. Ended up getting new tires for the car and I had my vehicle back within a couple of hours later that day. I would definitely go back for future repairs and maintenance!"

"I needed a place to take my car for maintenance after I lost trust in the local Toyota Dealer. Someone recommended to me that I look for a mechanic that has something called ASE certification. This business hires nothing but ASE-certified technicians. I also like the location of the business. My first visit was on April 28. I had the day off work, and I wanted to get my oil changed. They were busy, so I made an appointment for May 16. I got checked in at 7:30 AM, and I brought a bottle of Prolong engine oil additive. I told them I wanted them to mix it in with the new oil. I also wanted the empty bottle back as proof that they put the additive in. They were done by 8:30 AM. I paid $78 after taxes for synthetic oil. I was very impressed with the detailed report they gave me of my car with suggestions on work I should have done on my car. They did not pressure me to schedule any more work. I was shocked at how much they wanted for 4 new tires, but everything costs so much more these days including car stuff. On Aug 7, I had them install new tires. I had a couple techs advise me to go with BF Goodrich for the brand. They also wanted to do alignment after installing the new tires. It cost over $900 for tires and alignment, but the tires I had were 7 years ago and I didn't want to get cheap tires that might fall apart in a couple years. One benefit of getting new tires here is they will give me free tire rotation for the life of the tires. Anyway, I like how I was treated here, and I recommend them. I'll post an update if that changes."