Crescent Ridge Apartment Homes

"The ladies at the front desk were able to help me out with getting the apartment I needed, great customer service."

"Currently live here and I’ve seen so many cars being broken into and stolen. My car was one of many. The lease states there’s a security gate… it doesn’t work but they don’t tell you that until after you’ve signed your lease."

"I got approved for this apartment a month ago. My move in date was rescheduled 3 times. On time a day before I was supposed to move in. The day I go to move in, the apartment isn’t ready, there are holes in the walls, holes in the doors, our refrigerator was broken, and we still didn’t have our washer and dryer in unit. Deserie should’ve been there for my move in date but she wasn’t, so I wasn’t able to get anything fixed without here there or have anything in writing. These apartments are too good to be true.. they need better communication. They want all this money from you but how are u supposed to get that money when you’re calling in to move in. This is ridiculous."

"Horrible customer service I vacated the apartment July 22. We are mid October and I have not received the disposition letter nor my security deposit. I try and contact the office. Nobody answers I go to the office the office is always closed. It's going onto three months and I haven't received an answer regarding my security deposit. I have only been able to reach a lady at the office once and she said that they had sent it already but when I asked them what address they had sent it out to the address was incorrect. I have a copy of the original 30 day notice that I gave them in written and the address that I gave them is written clearly and legible. So that they would send it to the right address I have contacted their main office and all they say is that they will contact the accounting office to re-issue. Another check. It's been almost 3 months and no answer. Horrible customer service would not recommend this place at all. I see that they respond to the reviews. Hopefully I can get an answer like this."

"I warn you before you make a contract, look for another alternative, these apartments are in very poor condition, beautiful on the surface but really it is only the surface. I currently live and have a contract here and I have already had a month and a half since the air conditioning broke down and until now they have not fixed it, and it is unfair that you earn your money with a lot of sacrifice! and you pay your rent month after month they can't have consideration at least for my minor members who are already dehydrated in this heat!"