Baskin-Robbins
195 U.S. 550, Bernalillo, NM 87004
Hours open
Monday:
5:00 AM - 10:00 PM
Tuesday:
5:00 AM - 10:00 PM
Wednesday:
5:00 AM - 10:00 PM
Thursday:
5:00 AM - 10:00 PM
Friday:
5:00 AM - 10:00 PM
Saturday:
5:00 AM - 10:00 PM
Sunday:
5:00 AM - 10:00 PM
Photos
Location & Phone number
195 US-550, Bernalillo, NM 87004, United States
About the Business
Baskin-Robbins is a beloved bakery and store located at 195 U.S. 550 in Bernalillo, New Mexico, United States. Known for their delicious ice cream and baked goods, Baskin-Robbins offers a wide variety of flavors and treats for customers to enjoy. Whether you're in the mood for a scoop of your favorite ice cream flavor or a freshly baked dessert, Baskin-Robbins has something for everyone. Come visit us today and satisfy your sweet tooth!
Reviews
"Tonight we went into Baskin Robbins. The service was horrible for from the beginning he completely ignored us for several minutes never even said hello to us. The guy making the shakes we ordered had a completely rude demeanor. We ordered 2 shakes both of which were extremely watery in consistency. When we told him he said “well there is nothing I can do about it I made it how we are supposed to!” I’m extremely disgusted with the service here and this particular employee."
"I went here at 6:30 p.m. today. I went through the drive-through, and everything I tried to order they were out of, and I ended up with a milkshake of what they had. It became apparent that the individual who was working was working by himself and stressed due to the amount of demand from clients waiting in the drive-through and inside. Multiple reviews have complaints of there only being one person working. Honestly, this is a huge indicator of poor management. You are a huge brand but “can’t” pay another individual minimum to average wage to help. Thank you to the employee who is trying his best. Sorry your leadership team doesn’t provide the support you need."
"We came in tonight not realizing they were closing (we hate being those people) but the staff told us to take our time with eating, despite they were closing. They also allowed others to come into the lobby after they were starting to lock up. That alone shows their customer service skills! Great job Bernalillo Baskin Robbins!"
"Half the flavors were out and almost all of them were mislabeled, yet the employee seemed very annoyed when we asked what the flavors were. The display was a mess, and they were out of cherries, spoons, and properly sized lids. As others have me tioned, the Dunkins portion is just fine, but the B&R was comically bad."
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