Nativo Lodge

"We arrived at 4:30 were told room wasn't ready but would be in 5 minutes. Had a drink in the lounge and went to room about 5pm, still not ready, room was not ready until 6pm. Got to room and sat on the bed to almost hit the floor. We had waited so long we lifted the mattress and fixed the slats on the bed ourselves so we didn't have to continue to wait. Pulled back the sheets and there was a small burn mark right next to the pillow. Very obvious, not sure how housekeeping missed it. Carpets needed a good shampoo throughout hotel. The front area is gorgeous, and well done and the front desk staff was excellent and kind. The hotel has a lot of potential but fails miserably. Also when leaving the elevator kept stopping on level 2 on it's way up, but not on the way down. We ended up riding up with our luggage to go down after waiting twice. Each thing we encountered was a little thing, but there were a lot of little things that added up to make this a bad experience."

"The Nativo is in a decent location. The front desk staff were very friendly and helpful. Hotel was a bit dirty and you can tell was run down at one point and things have been fixed up. Curtains were dirty carpets seemed pretty dirty. Seems the entire hotel needs a good cleaning. There are lots of hidden fees when it comes to checkout. Our 2 night rate in a king room was $150 a night we thought cool $300 for 2 nights no big deal. We got to checkout and our bill was $405 after all these hidden fees. Go to check our bank account and they charged an extra $50 on top of the $405. You have to pay an extra $20 each night for amenities something that you think should be included in your nightly stay. Do Better Nativo. Side note: the artwork in and around the hotel was something nice to look at. Lastly we didn’t even use any amenities around the hotel, yet we were still charged the $20 a night fee. Pretty ridiculous stay. Would not go back. Do not recommend."

"You can tell the hotel is run down, but they've done a very good job fixing it up. Little details still show if you notice that kind of thing. We went for the pool / hot tub and were not disappointed. Our kids LOVED the indoor / outdoor pool and the hot tub was nice. No breakfast served which is a pretty big downside for this place. Lobby was very nice and relaxing. The glass elevator was also enjoyable. Staff was perfect! Their texting system is amazing as I was able to send a message directly to them and get an almost immediate response! Whyyyyyy doesn't every hotel do that?! Price was a bit on the high side, especially with the extra $20 tacked on for stuff that obviously should be included and is by other hotels. Basically paying $20 per night for 1 can of soda (or local beer/cider) and unlimited water bottles. Towels were almost humorously rough to use. Total sand paper. Overall I'd still say it was worth it and we'd stay here again for sure."

"The hotel was pretty with nice decor. The rooms were a little dated though, but comfortable. My room was Mountain View, but had road noise. I was able to drown it out with sleep sounds. The front desk service was nice and friendly, but the housekeeping service was not good. I had to request service multiple times and the one time my room was serviced, the floor was not cleaned, the bed was not made, and the other necessities (tissues, body wash) were not replenished. Big BUYER BEWARE…they charge you a $20 per night “amenity fee” for fairly standard services (except one craft beer!). It’s in the fine print and not included in the nightly rate."

"Customer service is top tier. Emily and Monique went above and beyond. Clean rooms. Security in parking lots @ night. Beautiful lobby. Amazing art. Comfortable beds. Great lighting. Private patios! Amazing views! Indoor/outdoor pool, indoor bar and restaurant, and more! It’s our anniversary and they even did something special for us! Rooms are quite dated but the art makes them not seem that way. I hope to return very soon. Highly recommend! I attached a few photos but only because I couldn’t upload our awesome videos."