Caperton Fertility Institute

"This group of people deserve more then 5 stars. We came to them after struggling for years to try to have a baby. Dr. C. was honest and we decided to go for IVF. Rachel took over our care and she is amazing. Sadly our first transfer failed. They picked us up and encouraged us to try again. I truly believe that without them we wouldn't have our baby girl. From Amanda and Susan at the front desk, to Rachel and Dr. C. They are so caring and compassionate. When we are ready for a sibling we will be back. They always answered all our questions and were always there on the hard days even if to just provide a much needed hug."

"Back in 2021 we sought out the assistance of Dr. Caperton to help grow our family. Through IVF we were able to conceive and give birth to our beautiful daughter. He is very straight forward and clear, which is something that I value in my providers. Well here we are again at his clinic undergoing another round of IVF for a sibling. Every concern I’ve had about my treatment plan he has listened and modified our approach. This is what in my opinion ultimately lead to our successful transfer after our first attempt failed. I will forever be grateful to Caperton and his team for all their support through this process"

"My family’s fertility journey started several years ago and because of Dr. Caperton and his team, we welcomed our baby girl into this world in 2022 after pursuing IVF treatments. My family and I moved out of NM shortly after our little one was born, and left behind our second and final viable embryo. When the time came to make some decisions about how to proceed with the second, I had countless questions. Dr. Caperton himself met with us over zoom to explain all our options, and the pros and cons of maintaining our relationship with his clinic, versus shipping our little frozen embryo across the country. Honestly, it made 100% sense to send our embryo to a local clinic and proceed with a new team of very capable professionals. After many discussions and financial analysis between my husband and I, we knew the only option for our family was to continue treatments with Dr. Caperton’s team. Yes it took a few trips to NM. Yes it was challenging. Challenging for my family and I to travel (in addition to all the stressors of IVF treatments), but I’d imagine challenging for Caperton’s team as well. The amount of collaboration and coordination that went into making sure I was properly cared for was indescribable. It did not matter who I spoke with over the phone or via email, I felt confident with the information I received, and supported in every way. I feel like the doctor’s office who supported me locally gained some wisdom as well just by working with Dr. Caperton’s support staff!!! Saying “Thank you” just doesn’t feel like enough. Just please know my family appreciates each and every one of you immensely."

"I am a physician. I don't expect special treatment, but when I go to a clinic, I hope for human decency and good patient care for my wife and myself. At the very first visit, the statements and questions by Dr. Caperton did not give me the perception that our medical records had been reviewed. We felt that Dr. Caperton was completely unfamiliar with our case. On our second visit with Dr. Caperton, he walked into the room and asked my wife if they had ever met. My wife underwent several tests and procedures at the clinic- each experience led to us feeling more uncomfortable and abandoned. After consulting with other fertility specialists, it is my opinion that we received suboptimal and questionable patient care at Caperton, in comparison. My wife posted a Google review and, immediately, Dr. Caperton reached out to me, instead of her. Later, upon realizing that hysteroscopy and HSG images had been missing from our prior record request, we reached out to obtain them. Dr. Caperton says that the HSG images are in the patient portal, but they are nowhere to be found. In his email, Dr. Caperton also threatened us with legal action if we did not remove our reviews. Sorry, but we will not be bullied into silence. It saddens me that we lost so much precious time at this clinic and I do not wish this experience upon anyone."

"I was referred to Caperton Fertility clinic in 2020 after a very long time dealing with secondary infertility and dysfunctional, painful periods. Rachael, a lovely PA at Caperton as well as Kelly Caperton, diagnosed me with a uterine septum, which I had never been told about by any provider before then. They were able to schedule me for in office procedures to get rid of the septum as well as some polyps. I immediately noticed more regular cycles and far less pain with them. After a few years of healing and getting healthier, my husband and I are expecting our 2nd miracle baby. We had tried for 6 years. All of the staff at Caperton are compassionate and very good at what they do. I am thankful to Caperton forever for the action they took and the progress they gave me."