Kokopelli Animal Clinic

"I had several good experiences with this vet practice in the last 3 years. However, customer service deteriated within the last year and a severe lack of empathy or front desk staff understanding the situations or questions being asked and relaying appropriately. I understand they are the only vet locally open over the weekend therefore, understand the high volume and lack of appointments. Do not count on being seen within a 2-3 week period regardless of how serious. Not a good option for those with pets that have chronic conditions or senior. A good option for younger and more stable pets. Also, do not expect the vet to be willing to answer questions via phone when you can not get in and you are dismissed when you seek outside vet sources because of availability. - To their comment my pet had been seen by them on multiple occasions which, goes against speaking to other vet practices and policies in addition any other vet that the pet saw also transferred vet records to you directly. I was seeking a quality of life checklist as we preferred as a family in home euthanasia. In addition there was never verbal abuse directed at your staff and I've made many vocal and written thank you's to your staff. Expressing displeasure and frustration does not equate to verbal abuse."

"Kokopelli Animal Clinic, is probably one of the best animal clinics I have been too. From the beginning to the end of our appointment the staff were very friendly. The assistant and doctor were understandable, knowledgable, and very helpful, also very sweet and gentle with Lucy. I am so glad I took my fur baby here to get the answers I needed. Highly recommend!"

"They are just so good with all the pups we've had. They're super gentle and friendly. They're great with our socially challenged dog as well as our new puppy. Our puppy loves the vet. She knows she'll be getting loved on by the staff and given treats. The staff are patient, and you can tell they are genuinely passionate about their work. They are well priced and give great advice about pet care."

"These vets are amazing! They are compassionate and skilled. When most vets, it seems, are motivated by money, these folks genuinely care for their clients. They recognize that they are a part of our family. Sadly, I have had to put one of my kitties and two dogs to sleep after long, and i hope ,happy lives. At different times, but they came out to my home and were so caring and lovely and showed such kindness to my fur babies, and myself during this heartbreaking moment. I was so grateful to them."

"They didn't just care for our beloved Pitbull Marley, may he rest in peace, but they shared and expressed their deepest concerns for our family. The staff was wonderful. Thank you for taking away his pain. He will always be missed."