Red Rocks Care Center
3720 Church Rock Street, Gallup, NM 87301
Photos
Location & Phone number
3720 Church Rock St, Gallup, NM 87301, United States
About the Business
Red Rocks Care Center is a leading health institution located at 3720 Church Rock Street in Gallup, New Mexico, United States. Our dedicated team of healthcare professionals provides top-quality medical care and support services to patients in need. With a focus on compassion and excellence, we strive to improve the health and well-being of all our patients. Whether you require long-term care, rehabilitation services, or specialized medical treatment, Red Rocks Care Center is here to meet your needs and exceed your expectations. Trust us to provide exceptional care in a warm and welcoming environment.
Reviews
"My mother was here. She enjoyed the place. We would visit her and she’d be in the activity room, getting her P.T. Or resting in her room. I greatly appreciate the staff, nurses, CNA’s, physical therapist, and doctors who assisted my mom. The nurses would call me anytime to keep me posted about my mom. Again, thank you all at Red Rock / Genesis."
"My uncle was clean and so was his place. I’m very happy he is feeling better. He has very respectful people taking care of him and his needs. Thank you."
"Are these reviews from actual visitors? The website pictures are deceiving. The place is old with broken or nearly broken furniture. Some rooms don’t have televisions or remotes. My mom went there to receive PT, which she never received, so I had to take her out of there. Now she has to start all over with rehabilitation because she absolutely does not have muscle strength. That means more days in rehab while she could have been home. She wasted time in this facility. My mom has been in way better facilities. I don’t know how they pass inspection. My mom complained about their food. The only thing new is their face recognition sign in/out machine. They didn’t answer call bells right away unless a family member was visiting. I know because my mom and her roommate both confirmed it. One time my sister and I visited my mom and an elder lady was sitting on the toilet in the shared bathroom. The poor lady sat on the bowl for nearly an hour before we heard someone say “are you still sitting in here? I thought someone got you.” Who knows how long she was on the toilet before we got there. There are many other things that are negative. Positive note: front desk receptionist was nice. We didn’t encounter rude staff. My mom never wanted me to complain because she didn’t want them to retaliate.I hope my mom never gets sent there again and I will not let that happen."
"I have never seen such an energetic manager! He was glad to inform me about the unlimited car wash special, seeing me drying my car , he brought a wash rag to dry the vehicle and then introduced me to the mat washer. He did this to almost every customer the time I was there. You have a customer for life. ."
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