Walgreens

"They dont get a prescription, even though the urgent care sent it 3 times and called them twice. So i try to call to see if the even got it yet...... How hard is it to answer a phone? Either they throw me on hold for an hour or they pick up the phone then hang up. Usually both."

"Thank you David in pharmacy! You helps us with our prescription, in ways that no one else has! You took the time to help me and find solutions for the issue! Keep up the amazing work and caring for your customers! Truly hard to find these days!"

"I wish I didn’t even have to select one star because they do NOT deserve it. I’ve dealt with poor service from this pharmacy numerous times and I’m done being polite! Their lack of customer service and professionalism is disgusting! You’re supposed to be helping people get medication they need and yet you treat people like they are wasting your time. I called to check the status of my prescription and I SPOKE to a tech that said it would be ready in 30 min. So I waited not only 30 min to go to the store, but an additional 20 min in the drive thru line, just to get to the window for them to tell me they were out of the medication! I’m sorry, what?! I asked them did they just run out because I called and they said it would be ready, and he said oh yeah when I went to fill it 30 min ago it was out! You couldn’t have called me and told me that when it happened?! So I asked if he could call another Walgreens for me and he proceeded to just get me a phone number and said I could call them myself.. uhm no sir it’s your job! When I told him that he needed to call for me to rush it he told me, “I’m not going to do that I have a line to the street.” That’s not my problem! I waited in that line, for 20 min. I am NOT one to complain, but what broke the straw for me was when I asked him to just print out the prescription for me so I could take it somewhere else and not have to call the urgent care over and over again and he said no I’m not going to do that either. He then proceeded to throw a piece of paper through the drive through window that had the phone number of another Walgreens location and told me, “well you can take this if you want it”. I’m so bugged and I feel so disrespected. If this Walgreens can’t keep up with the demand they either need to close the location or hire more people. Regardless, the people who work there need to change their attitudes and be more professional."

"Worst pharmacy I have ever dealt with. For Rx issued from an emergency room, they want me to wait several days so it can come from their fulfillment center in Arizona instead of filling the script locally even though they told me that they do have it available locally. They said that it saves them time to fill it in Arizona and have it shipped to the store. Question for Walgreens, how does this even make any sense?"

"Pharmacy to get your prescription filled. They're worse than Walmart. Thank God. This is not my regular pharmacy but I called them at 4:00 p.m. they told me to call him in an hour. I called him back. Was on hold for 2 hours. They did not answer. I hung up. I called back about about 7:30 because I really need this medication. I was just in the emergency room and I really need this medication for my sugar and they've had me on hold ever since. But I will get a hold of the general manager, the main person at Walgreens and tell him about this store. Very bad. I seen all your reviews you guys will be hearing from your general manager"