Heights True Value

"Disgusting behavior! Me and my wife have never been in a True Value and we were searching for indoor plants. We walked into the True Value on Eubank and Spain on Sunday afternoon and were approached by a woman named Tisha. We were holding hands as a married couple. Tisha looked us up and down and made a face of disgust. We were upset by her but continued to browse through the store, we looked over our shoulder and noticed she was following closely behind us. She kept looking at us up and down and visibly looking at our pockets. We were angered by this and decided to leave, we made our way to the front door and she raced us to the door and looked us up and down basically checking our pockets as we walked out and said to her co-worker at the register “we’ll get ‘em next time guys!” Absolutely disgusting behavior! We came in dressed casual for a Sunday afternoon but still nice in appearance. We have never been treated so poorly ever in our lives!! I instantly called and spoke to the manager Tom, who was empathetic toward the situation and apologized for her bigot behavior and told us this has happened in the past to other gay people shopping that store. I am grossly disappointed in the fact that True Value would even employ such a monster. That woman should be fired. SHAME ON TRUE VALUE YOU WILL NEVER HAVE OUR BUSINESS AGAIN AND BEST BELIEVE THAT THE LGBT+ COMMUNITY WILL KNOW HOW DISGUSTING YOUR EMPLOYEES ARE!!!!"

"Never Again!! $34 for a small package of 2 sawzall blades!! Omg I thought this was a joke!! I was like Xuck this place I got the hell out of there as quik as I could! I would rather drive to Lowes or Home Depot!! Much cheaper prices!! I don't care how nice the staff was Thier prices are Redicoulious!! I was like where's all the customers?? Hm now I know! Probably at Lowes or Home Depot!! I know exactly who these fools are trying to target..omg what a horrible experience I'm so glad I'm gone from that dark place!!!"

"Always willing to help. The majority of the time they have at least one brand of whatever you’re looking for. Much more convenient than other stores. Military discounts! This really is my go-to hardware store."

"Convenient, easy access, and doesn't keep everything on lockdown, making quick trips possible. The selection won't be what the giant stores have and the prices are usually a little higher, but for that you get a much better experience for simple hardware and supplies."

"They don't want to help you put things in your car even if you are the closest spot (you move your car for their convenience). Some will also critique what you buy rather than recommend wise options. ½ the employees are AMAZING, the other half are God's gift to you."