The Home Depot

"Giving 1 star is generous. There were 2 employees that were very kind and helpful. However, there were several employees that had horrendous customer service. After witnessing how rude 1 employee was to us, another said "yea, you can tell he's our favorite employee". Which validated how uncalled for his behavior was. Another employee sighed deeply and then tilted her head while staring at us move the aisle. It confused me, until I realized she wanted to get to the shelf we were at. Why not say "excuse me"?, or simply ask if we needed help so we could get out of your way? A formal complaint has also been made."

"My wife and I were in store looking for some items. We were directed in different directions looking for same item. Then when we finally located everything and head up front. There were five employees standing in front of self checkouts and didn't help even though we had trouble scanning some items."

"The customer service is a hit or miss. One employee by the self checkout is pleasant (during the day) while the other (younger person) sits there and says insulting comments about the guests. The pleasant self checkout employee is great! If you ask for help in an aisle or you need to find a part in the store, this employee makes sure you are helped. When you walk out the store, this employee is asking if you found what you were looking for and sends you off with a Thank you. The other really young employee, I am surprised none of the guest have complained. Maybe she did not realize I was behind her when she rudely commented about an elderly person. A couple walked up and the employee starts on them also. I gathered what I needed to purchase and headed to the self checkout. The employee was furious that there were people still in the store. Now, this employee is taking shots at everyone. The coworker listening, I didn't hear what their response was. It was twenty minutes from closing time. That means you have twenty minutes left of work dear. Unprofessionally commenting on customers with your coworker is not how one should publicly conduct themselves. So, the store itself, is in order and somewhat easy to navigate. The floors are clean, and the associates working in specific departments have been helpful. There is a person named Matt in the nut and bolt department who is super helpful. However, another time, a certain employee who works in this area, will tell you they'll be right back and never show back up. Again, hit or miss."

"Had an entire section of tools blocked off, I was willing to buy some of those but the employee at the gate said since they didn't have a cashier I couldn't buy anything. I thought these stores were all about selling and not just holding on to supplies. So as I was leaving with nothing the stupid cart and their electronic wheels locked up and wouldn't allow me to move. Employee said I didn't go over both sensors correctly. I know theft is high, but don't make it impossible to shop. You've lost this customer."

"Great store. Has everything you need for a DIY project or a professional builder. Wide clean isles and lots of employees around to help too. Saw the cutest refrigerator... totally customizable for whatever color scheme your kitchen is. We ended up getting an air conditioner this trip. We'll see if it can keep us cool this summer. We are thinking about getting our floors replaced and they have a free installation on carpet and low-cost installation on the laminant... so we'll see how those quotes come back."