Loyal Plumbing - Plumber Rapid City

"When we had no heat in our VRBO weekend rental, Loyal Plumbing came over immediately on a snowy Sunday morning. They were super cordial and communicative, and even helped us carry in firewood for the night when they needed to order parts to fix the problem. They sent another technician the following morning and were able to remedy the issue. We couldn’t be more appreciative of their help and kindness towards two Southerners stuck in a South Dakotan snowstorm! Anthony and his partner are the best."

"Loyal plumbing does outstanding work. Excellent customer service. Justin is an outstanding employee and has helped us out with numerous projects. We are always satisfied. We would recommend them for any of your plumbing needs."

"Justin was great. I'm a new Loyal Plumbing customer and plan on using them from now on. But back to Justin, he was very pleasant and easy to work with. Did a great job. can't praise him enough!!! Used Loyal Plumping again. And Justin was the plumber along with a young gentleman that I unfortunately did not remember his name, but both were absolutely amazing. 5 stars all the way."

"Michael, Amanda and everyone from Loyal plumbing have been amazing to work with. They were attentive and thorough both with the work and with the efficiency. They were considerate with our needs and I could tell that they really care about the customer. Michael always returned calls right away and answered all of our questions. They were so amazing to work with that even our dog was happy instead of stressed. I recommend Loyal plumbing and will use them again!"

"Had Loyal install a ball valve and hose bib in basement, and move a spigot to new location on exterior of house. Everything was exposed and easy to get to. They provided a quote and explained work very well before starting. Overpriced but needed to get done. They did a swing and a miss on the exterior wall which left me with a hole on the exterior I had to patch. The tech was very apologetic for the error. He said he’d give me a discount on the bill because of the mistake. However, when installed he also didn’t drill outside first so the spigot landed right between 2 pieces of siding. The spigot was not sealed on the exterior underside so pests could get in. When it was screwed to siding it was attached crooked which is going to drive me crazy. They left the original hole where the spigot was wide open so I had to repair 2 holes immediately myself. Disappointing work for $800 even with the discount."