Dairy Queen Grill & Chill

"No one was serving those who came in and ordered.Went in at 12:34,via time on receipt. Only 1 person was in front of us. There was plenty on staff. They ONLY seemed to serve the drive threw. I go up to counter and tell man I now have been waiting 20 minutes. Then I go up and show him receipt, and time. I now waited 25 minutes. The lady before us said she has been waiting 1/2 an hour and wants her money back. She also pointed out all the food from people who came in and ordered was piling up, ice creams are melting. After waiting 1/2 an hour we also just asked for our money back. This is the 3rd time since they opened this happened. We will never recommend this place."

"Worst fast food experience I have had in a long time. Ordered on the app for drive thru pickup. 30 minutes later made it to the window, they lost my mobile order somehow, 5 minutes later had me pull up to the 3rd window, someone else asked me what my order was, then 5 minutes later finally got my food, still no drink, then finally got my drink. Got home and both of my cheeseburgers were made incorrectly with barbecue sauce. Never going back ever, this whole experience was a total disaster"

"DQ...... I'll explain my star rating . All together three stars. Food two stars for my two burgers with raw bacon, and micro onion rings no sauce thank God for air fryer and the two fries I ordered with six fries in them, the reason I ordered two fries is because I saw the first order thrift the drive- thru looking sad so I asked for another batch. You can't serve microwaved bacon Service..I would give them a six because the lady at the window went all out of her way to make my experience a good one. Employee of the night. Atmosphere.. clean fairly new location.. not very busy, I've car ahead of me at window, immediate."

"Worst experience of my life at a DQ. Arived at 7pm for a 715 mobile. Waited outside in the drive thru at first but that was Taking forever so I decided to get my mobile order inside. My food was sitting out open and getting cold for who knows how long. Another customer in front of me had ordered an ice cream and I got my order before him. I ordered 2 medium blizzards and they were only 75% full. The order was also wrong and very sloppily made. I also ordered a 4 piece with BBQ on the side, and they covered my strips in BBQ. No one was wearing gloves while handling the food or ice cream. The cashier was handing money and the ice cream. The cashier was also extremely slow and had an I dont care attitude. You could tell by the way his head was down and the pace of his work. The Manager clearly doesn't understand customer service as he was standing by watching it all. I walked out at 722pm. For an online order that should have been made hot and ready at 715. This was absolutely awful experience. Honestly unless there is a remedy, I will not be back at this DQ again. Culver's and Milky way are just down the street and will be my go to from now on. Have a good day. Andrew"

"Traditionally, it's a great spot for chicken strips and hot fries. Not today, ordered a large fry with my 4 strip meal since there was a 4 and 1 year old who would want some fries. Got home, 20 minutes away, opened the box and there was barely a small order of fries, a gravy container was opened on its side leaking all over the small amount of fries i did have. Very disappointed. Called the store and no one answered. Update 9/28- while the new location is much .ore convenient the service continues to be sub par. Drive thru is super SUPER slow. So I tried going inside the next time. No change. I sat and waited for 15 minutes for a burger. It was cold when i got to the parking lot as were the fries. New location/employee blues idk but I was not impressed."