Cake Crumbs Bakery & Cafe

"We live in the neighborhood and used to frequent cake crumbs at least once a week. Now it seems they are under new ownership and the only thing that is consistent is the coffee. The pastries and baked goods have all changed, and are frequently dry or bland. The breakfast bowl was a favorite of mine, but the most recent iteration was sloppily prepared - tough potatoes and at least 6-7 hardly cooked cloves of garlic. So sad because we loved this place :("

"I have loved and supported Cake Crumbs Bakery since they first opened. Unfortunately my most recent custom cake experience with them was incredibly underwhelming. With tip, this 6" cake was $80. I've seen better decorating on their grab and go cakes. This was a birthday cake for my daughter and we spent an hour at home trying to make it cute and hide the terrible piping. I am giving two stars for service because I emailed them photos of the cake expressing my disappointment and have heard nothing back. They should be embarassed to have sent this out the door."

"Hi neighbors - I am not usually one to come on here and bash a business, especially a small business, but felt the need to say something. So many people recommend cake crumbs for cupcakes - we were super excited to order from them after hearing such good things! However, I was so disappointed. The entire experience was kind of a nightmare. I filled out the inquiry online and then got a call a week later after following up and spent 30 minutes on the phone with someone explaining to them exactly what we wanted. Then a week later I got a call from someone asking the exact same questions and when I told them that we paid already and I talked to someone about this - they had said they couldn't find the order and needed to call me back. Eventually they found the order but it all jsut seemed kind of like a mess. We had set a pick up time for yesterday (dec 3 at 8am), I wasn't planning on actually getting it until around 9/9:30 but the person I had talked to on the phone the 2nd time just said we'd set it for 8am. I get a call at 8:45am asking if I can pick it up in the afternoon, that they are running behind. I explained no because the party was at 11am. This was frustrating it itself because I was under the impression that all orders that were to be picked up that day were going to be done the night before. I got there at 9:30 and was told they were still finishing up and it'd be out shortly. I didn't get my stuff until 10am. I still had a ton to do that morning before 11am and it was extremely inconvenient to have to wait when it should have been ready for pick up much earlier. I would have been slightly less irritated had everything been the way it was supposed too. I have attached the pictures that we sent them for inspo of the cookies and the plates and a picture of the cupcakes we got.... it's completely wrong colors, it looks like they spray painted a layer of color across the top. They are just terrible. They were hard to look at, we threw almost all of them away. Yes there are worse things in the world, but it was just an extremely disappointed experience, after spending a ton of money to support a small business - no part of it went right."

"My mom got married last weekend and wanted a Mediterranean themed cake. She provided photos and they did EXACTLY what she wanted and at a really reasonable price - she was elated. She got two tiers - one was white cake, raspberry filling with cream cheese frosting and the other was lemon cake, lemon filling with cream cheese frosting. BOTH were soooooo good but the raspberry was the fan favorite. Still craving it today! This is the second cake we have purchased from Cake Crumbs and highly recommend."