Four Points by Sheraton Williston 7115 2nd Avenue West, Williston, ND 58801

"I'm here for work. I forgot my laundry detergent, and I've been up since 2am and need to do a quick load of laundry. It is snowing, and I'm exhausted. Tiffany came to my rescue she went above and beyond to help me. She has super good customer service, and not many young people have that work ethic. Thank you, Tiffany, for your kindness. You deserve a raise."

"I spend at least one week a month in Williston for work. Allowing me the opportunity to try out the majority of the hotels in Williston at least once. I can say without a doubt. The Four Points is by far the best you are going to get. The wifi is screaming fast, it’s clean, comfortable, rooms are spacious and the price is reasonable. To top it off the staff is extremely friendly."

"This place honestly depresses me. I first stayed here a few years ago, and it quickly became my go to place to stay with a nice bar, a good menu to order dinner off of, decent breakfast, a large pool, you name it. Flash forward a few years to today, and the bar is shut down due to no liquor license, they can't keep staff long enough to reopen the kitchen for dinner and even sometimes breakfast, the gym is filthy, tiny and overlooked, and the pool has not been in operation for a few years now. The last two trips, the laundry room equipment has also been out of service. Over the last few years I have watched the slow death of my favorite hotel in Williston and on this trip, decided it was time to find a new spot. The straw that broke the camel's back was when I tried to call when I was on my way into town, and they wouldn't even answer the phone. I also learned they now charge 22 dollars (!!!!!) for breakfast that used to be free. The only good thing left at Four Points is the staff. The staff has always been great, though outside of a few, it's been a revolving door of faces the last few years. But I've never had anything but stellar service from them. I really hope the owner either turns it around, or sells it to someone that cares and isn't just riding a dying horse into the ground, sucking every single dollar they can out of it until its inevitable death."

"I stayed here for a week while traveling for work. The rooms and hotel in general were clean. Their breakfast was extremely delicious. The staff there were great. I would recomend."

"TL;DR: For a small rural town like Williston, it’s a perfectly fine, mostly clean hotel with a very friendly staff. If you’re expecting something luxurious (or even something on par with most modern Marriott properties), this is not it. I’ve seen a lot of negative reviews about this hotel and wanted to give my perspective as someone who travels extensively for work (100+ nights in Marriott hotels this year so far). The hotel is fine. It’s mostly clean and the staff are extremely friendly. The hotel offers complimentary breakfast, dinner, and everything you would typically expect. That said, this is unlike any Marriott property I’ve ever been to and feels much more like an independent hotel with owners who do not want to invest in the property. Everything is very outdated, they don’t do the Mobile Key, don’t respond to messages in the Bonvoy app, don’t have the smart/internet TVs, beds aren’t the most comfortable, etc. The owners need to either invest in the hotel to bring it up to Marriott standards and modernize, or convert it to a more value-oriented brand. If it were 2007, this hotel would be great. But, it’s 2023 and the hotel needs some TLC. Overall, the Four Points brand has a lot of issues in the overall Marriott ecosystem and this is a prime example or it."