Delta Air Lines 7770 Milton E Proby Parkway, Colorado Springs, CO 80916

"Their services are great"

"Always the best customer service! They go above and beyond for their customers."

"Flew with them once and have not since. Every for 6 months I'm gone out of the country for work and they happened to have the best price so I went with them. I went to check in and the gentleman asked if I have a visa for the 6 months I said no but I have one for a month after I arrive. I told them the company will file an extension when the due date is. But he said I could not go unless I changed my ticket for the time my VISA last but I tried telling him I've never had a problem with the other 2 airlines and tried to explain it to him. He still refused so then I told him I also am a dual citizen and showed a copy of the other passport but still refused. So I had to change my ticket but because he did not charge me at that time to change, I'm giving 1 star. But I was charged for a new ticket I had to change back to. The company I work for couldn't understand this so I contacted the airline and they said they will work on my case. A month past and I contacted them and same answer and it's been over a year trying to get some reimbursement but still have not heard back. So basically they just ignored my case and took the money. I have never flew with Delta since and refuse to ever!!!."