7-Eleven

"I arrived on-foot today about 13:00 for a quick coffee with my bookbag, which store employee ‘Lillie’ asked for me to leave at the door. She said they have been robbed lately. I asked to leave my bag with her, because I wouldn’t want to put my bag near a door in a store that had been robbed. She refused to hold my bag for a moment while I went to the coffee, as she ‘would then be responsible for it.’ When I explained to Lillie that I would not want to leave my bag near a door if robbery is a possibility, she became belligerent, threatened to call the police, and then told me I could contact the franchise owner. I asked for the franchise owners’ information and she said she didn’t have it. I also explained that the police likely would not come for this sort of issue, as I am obviously not robbing the store. I understand that life is difficult and it’s not my desire to make Lillie’s life any more difficult than it might be. However, asking customers to leave a bag at the door of a store that has theft issues fails logic. And a franchise that allows a store employee to become belligerent has really lost touch. I’ll be following up with 7-11 corporate to lodge an issue about this franchise."

"Worst store manager I've ever encountered at any 7/11 and I frequently use 7/11 as my preferred store as I travel, among the 38 states I've traveled this location is the most poorly managed store I've ever had the displeasure of visiting and as such I have already contacted the health code administration and the better business bureau as well as your corporate offices. If necessary I will find others who have had similar issues with store management. The store cannot properly succeed If the manager is not up to the task of fulfilling his obligations and responsibilities as store manager. I will be continuing to contact every service until he is no longer at this location and if need be I can easily get many other witnesses to make testimony against his negligence as a store Manger. I suggest if he is not fired he be demoted and put through more effective training as he imposes his few physical duties over to the other employees oh and not too mention he broke a window by throwing a shop lifter into the door windows as it is my understanding once the suspect leaves the store it is unlawful for an employee to give pursuit so you could technically end up paying a lawsuit to a theft bc he mishandled the situation but not only that cost the store money in damaged property I discovered this from talking to someone who witnessed the event take place they even have it partially on video so probably expect it to show up on tik tok or youtube."

"Literally every item I purchased was priced wrong. Paid about double the marked price to move the line along. None of the 7-11 rewards items were discounted to the advertised price. Cashier was helpless to help. Even though she could see the marked prices she didn't seem to have the ability to correct the issue."

"Not properly stocked. Workers were anything but hospitable and made me feal like a nusance. Workers would not cook me a pizza if I bought one there. All of the grillers were empty of food. It was cold food or no food. The music was blairing over the PA and was opera, no doubt played to drive off customers. The restrooms were closed to customers. After spending several hours on the highway this is not what trackers want to hear. I'm just glad I didn't fill up tank here. I dislike giving 1 star write-ups but as this place had no endearing qualities and 0 stars was not an option, 1 can only hope the close this store or make it a Mc. Donald's."

"NOTHING IS EVER STOCKED. Manager is too aggravated all the time to be a good leader at directing the employees to do their jobs. Hence, the reason why the staff can be rude and disorganized. The store constantly is out of something or another. Just really not managed well."