King Soopers Pharmacy 15051 East 104th Avenue, Commerce City, CO 80022

"Incredibly bad service, long lines due to reduced check out lines open. Ignored when you bring up any concerns. The only reason they are still in business is the lack of competition."

"On hold for almost 9 minutes just to be hung up on. 9.6.22 another frustrating experience. Went this a.m. to pick up a prescription, hadn't heard from them that it was ready so I showed up to find out what was going on. Mary said that insurance was covering my prescription, but they didn't have it ready and I should check back after 12:30 p.m.. Walked up at 1:30 p.m., David told me that they did not have it ready still because they are waiting on a prior authorization. It sure would have been nice if Mary had told me that so that I didn't waste another trip with my sick daughter back to the pharmacy today."

"I rarely review places unless my experience is so terrible I feel like people should be warned. This is one of those places. If I could give this place 0 stars, I would. I’ve gone here for the past 3 years because my options are so limited, and it’s a nightmare. You can call ahead days in advance and they still won’t have it ready, which has happened to me more times than I can count. Or I speak to one tech, and another tells me something different. Or it’s my fault that “the automated refills go into a folder they didn’t check.” I can understand staffing issues, especially in today’s world, but honestly that’s not my problem as a customer anymore. It’s been so bad for so long and I have no more sympathy. I rely on you for the medications I need to function, and you let me down. Kudos to the couple of techs who have lasted working there. I don’t know how you did it but bravo."

"By far the slowest pharmacy I have ever been to. It doesn’t matter what time of day or how many people they have back behind the counter. They move at a snails pace. I sat in the drive thru behind a car for 30 minutes and never moved, just left. They’ll tell you you’re medicine will be ready by one time online and then when you show up to pick it up it’s not ready. They ignore everyone standing there. And my personal favorite is taking the drop off people ahead of everyone in line to pick up their prescriptions no matter how long the line is knowing they haven’t been waiting like everyone else. Now I’m back and the line is still long and no one is being helped."

"Oh, my gosh! 1. SLOW service (close to glacial). I understand if you're busy, but you can at least acknowledge that you have a customer standing at your counter. 2. I have had to remind them of my prescription plan almost every time I've gone in. How many times does it take someone to enter your information for their system to remember it? 3. I've only been treated rudely a few times... a few times too many since their surliness was due to error on their part! The last fraying of my tolerance was going to pick up a prescription on Friday that had been called in to them on Thursday. They acknowledged that they had received the call on Thursday. But when I arrived after work on Friday to pick it up they hadn't filled it yet, and went to check their stock. Then I was told that there wasn't enough on hand to fill the prescription and the time of day had passed for them to order, they'd order the next day. Shouldn't they have checked their stock on Thursday when they received my prescription? I wasn't too worried since I had enough to last me through Monday. I called Monday to make sure it was there only to be told that they can't order over the weekend and they could put in the order today. You'd think the person helping me on Friday would have known that, right? My prescription plan is with Kroger, so I would have no other choice but to drive at least 8 miles to another King Soopers and hope their pharmacy was more competent."