Amica Mutual Insurance Company

"Was with this company over 20 years and I should have switched years ago. The kicker was they told my home insurance was going up 50.00 increase. A couple months later contacted my mortgage company to find out the insurance went up 700.00. when I contacted Amica the agent told me who ever I spoke to was talking about my auto insurance and laughed. You call that good customer service??? Your company is terrible and I feel I was taken advantage of. Learn from my mistakes and run from this company. I should have read there reviews"

"Wow Amica, I was a potential new customer, but after reading you customer reviews, you couldn't pay me to take your insurance. Read down through 10 one and two star reviews, most were long time customers. At some point large companies like yours will figure out that there a lot more informed customers out here and as you market share dwindles there will be upper management changes made."

"Amica is a mutual insurance company owned by its policy holders. With captive agents, it's a quality win-win. I've been with Amica for my car for 5 years and have always received great customer service and drive confidently. And their app is user-friendly."

"I'm giving Amica two stars because of the great customer service I have received in the past and present. I had noticed that my family was having problem with meeting our budget, and I realized that our costs for auto and home insurance had increased tremendously. I called and asked for things to be requoted and they offered a $900 discount. I decided to shop for quotes from other companies and I was able to save $6000 a year by going with another name brand insurer. Some insurers offered an even larger discount, but I went with an insurer I was more comfortable with. So if you are considering Amica, be sure to get quotes from other brand name providers. If you are a current Amica customer, you need to ask for quotes from other providers. More than likely you are being over charged."

"Have had Amica insurance for 16 years - for everything. I have made one claim, just found out they have made 1% of your assessed home value as your deductible for hail and wind in Colorado. This quadruples my deductible. The agent didn't care.Have had Amica insurance for 16 years - for everything. I have made one claim, just found out they have made 1% of your assessed home value as your deductible for hail and wind in Colorado. This quadruples my deductible. The agent didn't care. Like Response from the owner4 days ago We don’t like to hear this, Greg, and would like the opportunity to discuss your experience with you. As such, we’ve passed your feedback along and will have a representative reach out. Thank you. Still waiting for that call - most likely to confirm you don't care. What happened to your company? Amica use to be legit."