A&W Restaurant

"Took our order and then told us their grill wasn't on yet...at noon."

"I ordered a double cheeseburger with just cheese no condiments. Instead, I was given a double with no cheese and extra condiments. As soon as I unwrapped my burger a puddle of grease came pouring out. Between the grease and the extra ketchup my buns were mush and everything smelled sour. Couldn’t even eat the burger, very disappointed."

"Myself, I would only give one star, but I guess my husband was ok with his food, he loves fried food. He had the crispy chicken with Mcandcheese, and a biscuit. The Mcandcheese was kind of try. I had Chilli cheese fries. I ate, because I was hungry, but the chilli tasted like it was too long on the burner, very sharp tasting and somewhat burnt. We were the only folks in the restaurant and there were 4 employees, standing around or on their phones. Only 3 table were clean, all the others had food leftover or were sticky and shiny from grease. Very dirty all together. I will only come from now on for take-out and only buy for my husband, he still loves the food."

"I always order crispy chicken sandwich with cheese, ketchup, and pickles. Most restaurants I'll get the crispy chicken patty, a slice of cheese, two to four pickles, and a drizzle of ketchup. This location gave me a splat or ketchup, a sprinkle of shredded cheese, no pickles, and a cold, hard chicken patty. At least my dog enjoyed it"

"It's a terrible shame, I have really enjoyed A&W in the past but tonight I've lost faith (and my appetite completely). My family and I pulled up to the drive through window and saw food and trash on the floor like it hadn't been swept for days. Specifically there was a piece of chicken under the middle table that my wife had mentioned seeing a week ago; at the time she thought nothing of it that it might have just recently fallen...however, it loos as if it has taken up permanent residency under there. Restocking boxes were left on and near tables with no one actively restocking at the time, which wouldn't be such a big deal if they weren't being used to support the slacking of the employees who were pleasantly chatting and apparently blissfully unaware of the multiple health code violations piled up around them (not a single gloved hand was seen on anyone present). There were dried remnants of spilled drinks on the side of the counters that looked like they too had not been wiped down for a good deal of time. The drive up window itself had grimy prints on it much akin to a window at a daycare that has never seen a bottle of windex in its life! After the 3 minute drive home to eat our burgers were cold, fries were stale and hard, and our 6 year old said the mac and cheese tasted weird like rubber. The seal on the applesauce packet handed out with the kids meal was cracked rendering the entire packet compromised and its contents discolored (plain applesauce should not be sticky and dark brown). The root beer that is their "claim to fame" was unfortunately left wanting (seeing as how it was incredibly watered down to the point where it resembled stagnant spring water complete with fresh essence of dirt). No doubt about it, this was the worst experience and last that we will have with this particular establishment. Save yourself the grief (and possibility of actually getting sick) and make the trip to the springs if you crave crispy chicken that badly."