Jimmy John's 20209 East Smoky Hill Road, Centennial, CO 80015

"Do not order delivery from this store. Ordered a couple of weeks ago and called at 1 hour from ordering to ask where the order (2 sandwiches and pre packaged chips and a cookie). I was told they only had 1 driver and would be out soon. Delivered 30 minutes later. I thought I would give them another chance in case it was just a one off issue. Called at 45 minutes and my 2 sandwiches and 1 cookie was still at the store. I canceled this time because they couldn’t tell me how long it would take to be picked up by the driver. I will never order from this store again. And before you suggest it, no it is not my responsibility to reach out to your store owner and complain. Maybe they should look at these reviews and realize the store is being run very poorly. By the way, I am not a complainer - this is the second review I have left for anything in my life. UPDATE - strangely enough on the same day that the store issued my refund and I left this review, my credit card information was stolen and a slew of fraudulent charges were attempted, most of which were for restaurants- including one for $5K. Luckily my bank sent an alert and shut my card down and has reversed all of these charges. I am not saying they are related, but I also find the timing strange and I don’t believe in coincidences."

"Have never been disappointed in the food or the service. Recently had an order delivered and unfortunately one of our sandwiches was not what we ordered. I wouldn't have cared if the sandwich was one that I would have eaten. When I called they corrected the order and had it delivered in no time. Thank you Jimmy John's for always proving great service."

"Never eating at a Jimmy John's again. Nearly $18 for a flat, barely filled piece of bread, small bag of chips, and a medium drink. If I hadn't already paid, I would have just walked out like I did to Chipotle for the same reason. The food isn't worth anywhere near what they're charging. If this wasn't Google, my review would not be this nice either. Forget these price gouging mega corporations. It's time they all go away."

"The staff all young men working looked miserable and one sat on his cell phone. They were not friendly tried engaging with them. Left stuff off my sandwich. Went back in to request what was missing and the kid with dark super curly hair was sweet and helpful. He deserves a raise. Really sad to see the apathetic spirit. Need training in customer service."

"I wanted to express my gratitude to Jimmy John's on Smoky Hill for their exceptional customer service. Despite initially having concerns and writing a negative review about the delivery time, I was pleasantly surprised when the store manager reached out to me the following day to address my concerns. Their willingness to take all reviews seriously, whether positive or negative, was truly impressive. I appreciated how they rectified the situation and made me feel heard. Overall, I have nothing but positive things to say about this store and their professional approach. Thank you for your help!"