Inspirato

"Please don’t waste your money unless you and your family have plenty of time & $$$ for vacations with a LARGE group. Also, customer service from Inspirato is lacking and the managers have no authority to help a guest. I would NOT recommend using their services as it is not worth the money and you don’t receive the customer service."

"Negative reviews are not a joy to write, but there are things that must be said when an expectation (and cost) of luxury is set. We were guests this past week of an “Inspirato” family member. The location was Borders Rd in Beaver Creek. In attendance were nine adults, one toddler and two children. The family event was superb. Housekeeping was excellent. But the Infrastructure of the place was lacking, particularly in the top-floor suite where my partner and I parked our bags for the week. Forget about hot water and sufficient water pressure in the shower, tub and sinks. And forget about water pressure in the main kitchen sink and reliably functional dishwashers. What you can count on is daily intrusions by repair and maintenance people and excuses. Count on roaming around floor-to-floor to find a shower and trying to get dishes clean using a steady low-pressure stream of cold water. I am disappointed that our host, who did a perfect job getting us all together was repeatedly inconvenience (nearly daily basis) trying to get these things fixed. Right up to today, checkout day, my partner and I never had full use of our bathroom and were still scrambling around trying to find a shower."

"Soooooo disappointed. They promote themselves as a luxury travel service but when you get to the place & it’s not what is advertised…you’re just basically on your own. I could have given my mom $15k to book better travel. I’m in this extremely basic room and this is my “ocean front” view ."

"Only taken 1 trip on pass thus far. The house at the Aspen Highlands was spectacular. The highlands themselves are lame out of ski season. Entire village was closed. Fortunately, we brought another family up and the house was outatanding for the purpose. A fan thus far..."

"I love this travel club. I am both club and pass member. If you want top of the line accommodations and services, the value is tremendous. If you are ok with Hilton or Marriott, then it’s just a different product. Four Seasons services level is the only one I found that is comparable with Inspirato’s. But the mega million homes in Inspirato’s portfolio is something Four Seasons can’t compete with."