Shelter Insurance - Sharon Lier 1401 East Gold Coast Road, Papillion, NE 68046
About the Business
Shelter Insurance - Sharon Lier is a trusted insurance agency located at 1401 East Gold Coast Road in Papillion, Nebraska. With a commitment to providing personalized service and comprehensive coverage options, Sharon Lier and her team strive to protect their clients' homes, vehicles, and businesses. Whether you're looking for auto, home, life, or business insurance, Shelter Insurance - Sharon Lier is dedicated to helping you find the right policy to meet your needs. Visit their office today to discuss your insurance options and receive top-notch customer service.
Photos
Location & Phone number
1401 E Gold Coast Rd Ste 500, Papillion, NE 68046, United States
Reviews
"Sharon and I recently worked on a group legal plan account. We’ve been colleagues for over 15 years and I’ve always been impressed with her service attitude and willingness to help. She goes the extra mile and is a top insurance professional in my book! Always a pleasure to partner with her!"
"Sharon Lier is exceptional to work with! I have referred clients to her and she takes great care of them for their auto, home, and life insurance needs. If you are looking for a caring, responsive, and going above and beyond agent look no further. Give Sharon a call at her Shelter Insurance office today!"
"Whatever you do, AVOID SHELTER INSURANCE as a whole, and this agent in particular. My parents have been loyal customers for nearly 40 years, and have not had a single homeowner's or auto claim in YEARS, if ever. Yet when a water issue arises because of a broken washing machine, their adjuster makes a comically low ball estimate. After walking through the home going over damage (and him pointing out damage I even missed) he failed to include numerous items on his estimate - EVEN THOUGH HE ADDRESSED THEM IN THE FIRST PLACE!!! When you try to contact him OR THE AGENT back via email or phone - RADIO SILENCE - NOTHING! Finally had to set an appointment with agent where she promised to look into it and help - another week goes by of course where I hear nothing so of course, I again have to initiate contact where she says I spoke to someone, and everything you need to do was in your paperwork. Ok fine, but could you not have called or emailed me and told me BEFORE I again had to contact you? Of course not. Look, there are SO many other issues (Like making the ridiculously small check they did send out to my DECEASED FATHER - which the agent had know about for a year when we discussed policies) but I'm sick of typing and wasting time with a clearly incompetent or worse, indifferent and unresponsive agent and a company that has ZERO professionalism or even basic customer service skills unless another policy adding to their commission is on the horizon - JUST AVOID LIKE THE PLAGUE!"
"Sharon is incredibly reliable and easy to do business with. She promptly handled each of my requests. She is the type of agent that is always there for you and I've found those hard to come by in the past. Very grateful to have had her support navigating the confusing insurance world."
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