SuperPawn

"You have to make sure you test everything that you buy that is electronic please do that cuz if you don't you will be screwed by them I have a electric scooter at this particular location on layaway I was going to get it out for the $200 and take it home with me I noticed that when I first got it they never showed me how it worked and never tested it I even asked if I can test it out this day I put it on layaway and was denied because they are telling me that I can get a warranty on it so fast forward couple weeks later the end of the month of february 27th I went in to pay the whole thing out from layaway the $200 for the electric scooter so I asked one of the workers if I could just try it out real quick and see if it works politely he let me test it out in the parking lot and guess what power came on how to push start it and 5 seconds later it completely died on me knowing the fact that it was 90% charged and while it died out we try to power it on and nothing came on totally blank wow I was just about to pay the $200 and take it home with me good thing I wanted to test and try it out first I was just about to get juked by super pawn black lady that works there told me I can't try it out until I buy it first wow okay well you know what one of your co-workers let me try it out and good thing I did because now it doesn't work an online that says that there is a 3-day no question asked return policy as soon as I get there I mention that and then don't even honor that bad story learn from me never get anything from there that is electric"

"Larry helped me with some watches and I end up buying 5 + because he was so nice polite and decent a thing of the past we don’t see anymore or anywhere I will be back for sure and long as I get the respect that LARRY gave to me thank you Larry !!!! Your a super star and a true asset to the company super pawn !!!!"

"This pawn shop is a JOKE!!!! I went in to pawn a ring and I was in shock! First, I got the ring from a pawn shop, two I worked in fine jewelry for 3 years, three I have had it tested for authentication and its real. I went to the counter and the lady took the ring aside to do the testing... she took awhile and when finished came to tell me that it didn't pass any of the tests and she couldn't help me. I told her that's impossible I got it from a pawn shop and had it tested. She said it's gold plated and the diamonds were fake. HAHAHA OK. So I go down the street to ez pawn and what happens next... they go test it and I get a loan... the people at super pawn are uneducated with their jewelry be careful taking jewelry there. My ring has PLAT and 14k inside the ring. PLAT DOES NOT STAND FOR PLATED IT STANDS FOR PLATNIUM... THE EMPLOYES NEED MORE TRAINING."

"I've been coming here for about four years and I enjoy this super pawn. Tony is the best clerk you could ask for. He is friendly, fast, he answers whatever questions you may have, and very informed. Their staff is great, their prices are reasonable and their merchandise is always in great shape. Shout out to the rainbow and Charleston store. The best store in town!!"

"20190630 4pm visit not overcrowded. I declined ticket or would mention the young lady who helped me by name: professional courteous & prompt Excellent customer service. It was the end of a very hot Sunday at the end of the month; I was wearing shorts & t-shirt, I had poor customer service the previous 3 days & the rest of today city wide - none of which SHOULD matter to a business... I give this Super Pawn based entirely on her service an Excellent review. I was pleased with her initial offer, didn't haggle. More would be great, but its a pawn store. I had it online at 3 sites 2 weeks with BS response. I have little experience pawning things but have not received excellent CSR like this. I'd say the same even if we didn't come to agreement with my Air Purifier. 10 miles from me, If I pawn again, I will come here first. I hope management appreciates her superior customer service."