Cyclone Lodge

"Manager changed locks on my rooms while I was working out of town. and kept my stuff claiming I owed past rent, but never produced a bill. local police did nothing of course and I never got my belongings back."

"I know this review is for a stay we attempted last year 4th of July weekend, but here it is. We arrived a little after 6pm and the doors were locked. No big deal, a you man let us in and I was hit immediately by the smell of animals and a mix of smoke and musk. We had booked the rooms several weeks out due to the holiday weekend but when we wanted to check in, I was told that all the open rooms (to include the one they were going to put us in) had no AC due to them all going out. The manager sent us to Avoca to another property they owned and that not only was a long ways away for wanting to spend the days in Westphalia with family, but was also a dump. Sorry, but we will never book there again."

"Stumbled on the Cyclone Lodge by accident, it was a little off our our scheduled route but our usual stay over spots were sold out. What a pleasant surprise!! The room was large, clean and recently remodeled. Staff was friendly and helpful and our accommodations could not have been better. Well worth the slight detour off of interstate 80!"

"When I arrived, the door was locked and I had to wait for a while for someone to let me in to check in. I called for a reservation a week or two ahead of time and when I got there they could not find my reservation. However, they did give me a room since there was one available. The hotel is supposed to be smoke free but my room smelled of smoke and the odor was so unpleasant I left and spent time in the city park until dark. I really didn't feel well and wanted to lie down and I also needed to do some more work but could not stand the smoke smell so I had leave and I wasn't very happy about that. I asked for a zero balance receipt and the clerk at the counter did provide one that was hand written. I realized that my employer would not accept that so the next morning I asked for another receipt. No one was at the desk and the lobby was locked. I could not find any staff. I asked a guest if she knew how I could get help. She knocked on some doors and got someone to help me. The staff person was congenial enough but could not get into the lobby to help me. I gave her my business card and asked her to send me a zero balance receipt by email. She said they could do that. It has been a week and no receipt. I called and no one answers the phone. I left a message and still no receipt. I called again and left another message, still no receipt. On a positive note...the room was clean and had been updated. They honored the rate for state employees. However, the sheets were stained. However, I will not be staying here again."

"This is a very clean and welcoming type of place. The staff is great. The value for type of hotel is the best you will find anywhere around. It has secured entry to building, the rooms are large, and each room is equipted with mini fridge, microwave, and coffee. Next best thing to being home. Highly recommended."