Incline Tahoe Glass

"Incline glass is great! They have installed shower doors on both of our bathrooms. They were timely, friendly and professional. I would highly recommend them!"

"I ordered my glass for my front door to be installed first week of May, got a quote, put my card on file, they said 3 weeks, ok, then I call the second week of June to inquire, they said they had the glass but it would still be another 3 weeks, ok, so comes the 3rd week of July still not done, I called just to go pick up the glass & I hired someone else for install, which saved me over $150 anyway. Do Carson or Reno, I could've had it done by June instead of waiting over 3 months with no communication from this place. It was terrible, but 2 stars because the glass did fit."

"I never leave negative reviews, but recently events have lead me to share to help others out. We just had a glass shower door installed and the guys severely damaged the shower handle. Our contractor contacted them immediately and they are not providing any sort of customer service or care. This is beyond disappointing. They were the only ones in this bathroom since this was the last thing that needed to be done. In fact this shower had never been used… you can see how they accidentally backed up into the shower and hit this handle, which was leaking for over 24 hours (they suggest not touching the shower doors for that amount of time). This is our second time using them, the first time (4 years ago) the installers banged up our new vanity (we didn’t complain as accidents happen). However, this time we need to now have our plumber come back out and do an expensive repair… hopefully we don’t have to replace the rough-in valve which our contractor feels we might. It’s tiring having things get damaged during a remodel, you spend lots of money and time, have disruptions in your house and then needing to have something redone at the finish line is frustrating. I would NOT use this company as they lack skill and customer service and damage your home. It’s disappointing when companies won’t accept responsibility and won’t make mistakes right."

"I recently called this company initially in hopes of having a screen made..Upon first contact i spoke with an older gentlemen (judging by his demeanor and temperament) who quoted me a price over the pone and that was that...i then called again today just before 11 to see if they where able to further the customization by adding a simple 1 foot by 1 foot door with hinges..this time i spoke with a woman who for some reason did not understand my request and abruptly transferred me to a man who fielded my questions and simply replied that "he would look into it for me and call me back" when i asked when he might be able to get back to me he simply replied "today"...4 hours later i called again speaking again with presumably the same woman but upon attempting to look up the records of this call i explained to her that there was no information attacked to my previous call or quote placed me on hold and to as her fellow coworkers and thats when i again was transferred to the same person that told me he would call me back...after he had began to express that he had looked into it..to which my immediate reply was "well you certainly took your time" he expelled out with glee that "well then you should find someone else to do it for you...and attempted to hang up on me...i say attempted because obviously unbeknownst to him i was still on the line where i hear him instantaneously repeat the all of thirty second interaction to his coworkers laughing while he does it....now im new in town and i dont know if the owner of this establishment knows about or would appreciate someone carelessly disregard any form of business let alone be so unprofessional as to hang up on a potential customer i think at very least some attention should be shown to the courtesy and tact of their employees...hopefully this was a one off incident its a shame that this turned into a negative review which could have otherwise been a simple 50 dollar screen job..."

"Best glass company in the Tahoe/Truckee region. I'd worked with many local Glass companies before I was introduced to Incline Tahoe Glass, and this is the only local Glass Business that is truly Full Service. I will never take y business anywhere else again."