Cleaning Ninjas 3317 109th Plaza, Omaha, NE 68164

"Unprofessional. I would not recommend this company based on the abysmal quality of work received over the duration of 6 months as well as the lack of communication and professionalism from the owner to handle any business matter. My first review was an absolute 5 star based on the exceptional scheduling experience and quality of the service, but cleaning quality dropped significantly after the first view visits. Concerning our monthly services, the office staff was polite, professional, and attentive on the phone and through email. After a few months of service we noticed a sharp decrease in quality, and it just kept going all down hill. From coming home to a still dirty house that was treated as a rush-job, to coming home and finding my wood floor ruined from spilled harsh chemical. I could handle all of this, but the final straw was the way in which the owner Kris handled the situation. More accurately, neglected to handle. I worked with a receptionist on how to go about fixing the floors, I documented the damages, contacted, scheduled, and received 3 separate quotes, and during the 8 months it took to get this reconciled not once did I hear from the owner. Which I repeatedly requested during the process so we could figure out how to handle the issue. After submitting my estimates to the Cleaning Ninjas, I still did not hear back from the owner for over a month. I finally delegated through the Better Business Bureau, and within the following week their insurance adjuster called me to finalize. Still never heard back from the owner."

"We’ve been using Cleaning Ninjas for years and are really happy. They’re very professional and take their customer care seriously. We had a house clean today that was amazing! Shout out to Allison and Merrissa for taking extra time and care to make our house look great!!!"

"Cleaning Ninjas does an excellent job and they work very hard. They state that If they miss anything they are more than willing to come back and make it right, free of charge. I've only had to ask them back once, but they came back and quickly and politely fixed the issue. Loni has been very polite and easy to work with, as has every ninja that has been in my house. I would recommend them to anyone!"

"When we moved a few months ago we lost our cleaning ladies. I searched for a while looking for the perfect cleaning company for our new home. The Cleaning Ninjas sounded too good to be true when I was reading about the company. I thought I'd try them out to see if they really were that good. Well come to find out.....they are! Very happy with The Cleaning Ninjas and I look forward to our scheduled cleaning day every other week."

"I am an extremely frugal person and a perfectionist, so it was a tough decision to hire a cleaning service, especially thinking no one could clean my house as well as I do. My first visit from the Cleaning Ninjas left me so impressed I didn't regret my decision! As an added bonus, the company is fun, organized and great to work with. Thanks Cleaning Ninjas for freeing my time to be better at other roles in my life while you take care of the cleaning!!"