Sherwin-Williams Paint Store

"Went in for paint knowing the colors I wanted but the paint cards I has were from a other place. The wonderful lady named Haley at counter recommend the paint I should use and said she could color match it. Went home and painted that day and it looks absolutely fantastic, best paint I've used. Haley was super nice and glad she knows her stuff."

"We had sent a paint schedule to Sherwin Williams in Spencer, Iowa with the color titled in the document Decorators White OC-20. This is a Benjamin Moore paint. Sherwin Williams made a paint and delivered the paint of Pale Oak OC-20 (Not Decorators White). That color was subsequently painted in our home, which is not the correct color that we ordered. We approached Sherwin Williams in Spencer, IA and asked what happened. They (Sherwin Williams) said they used the code, OC-20, and did not look at what the color was. Sherwin Williams went on to tell us (my wife and I) that Pale Oak OC-20 is part of the Benjamin Moore Decorators White Collection so they are not at fault. Upon further investigation, Pale Oak OC-20, is not part of Benjamin Moore Decorators White Collection. No such collection exists. Pale Oak OC-20 is part of Benjamin Moores Off White Collection. Benjamin Moore Decorators White is part of Designer Classics Collection. My wife and I had a discussion with Tavian Banks at Sherwin Williams in Spencer, Iowa. Tavian Banks went on to say that there are many different shades of Benjamin Moore Decorators White and further went on to say that Sherwin Williams will assume no fault. The statement by Tavian Banks was not true and Sherwin Williams in Spencer, Iowa mixed and delivered the wrong paint without verifying with us, the painter, or the general contractor. This error and cover up has cost us $11,000. This is a terrible experience and from the review above there seems to be major issues with customer service and quality control. I would love to have Sherwin Williams contact me with a real solution."

"Great paint products for all ur indoor and outdoor needs. The staff can help u with almost everything and awancer any questions u may have. The prices are kinda high but ur paying for a high quality product. If ur looking for ur next project needs and need some ideas they also have a online website that can give u an idea and visual of ur next project."

"Great paint and very clean. Brandon helped me with my entire project, he is very knowledgeable about everything at the store."

"The manager Brandon is great. Really easy to work with and knows his stuff. Definitely worth paying a little more vs a big box store with no customer service."