Ashley

"My boyfriend and I worked with Michael, the sleep specialist, and found a perfect new bed that suited all of our needs and was in our price range. Michael was very professional and he did not make us feel bad when we spoke about our budget. Michael never tried to push us into something we wouldn’t be able to afford. He gave us a ton of options and gave us time to speak about what we wanted. When we went up to finalize our purchase, a man came up and started belittling Michael calling him names and tried to make a scene in front of a ton of other guests. Michael kept his composure and spoke very professionally towards this angry customer and even tried to work with the issues the angry customer was having but the man Karen didn’t come there to listen he came there to be cruel and mean just to try and put Michael down. Instead, Michael stayed calm and did what the customer asked and let the man be on his way. Michael apologized profusely to my boyfriend and I for having to wait for him to handle that situation. I told Michael he was the one that should be apologized to. I have been in customer service for 10 years and I can not believe people still treat others that way. Michael deserves a raise and a medal for handling that situation with professionalism including the interaction with us after! Thank you Michael for helping us and being so kind and helpful. We will be telling everyone we know about you and hopefully getting you more business!!!!!"

"Bruce at the Sergeant Rd, Sioux City location was very friendly, knowledgeable, and a great listener!! I went to a different Ashley location in SC to see what was/wasn't on hand and didn't have a positive interaction with one of the staff members there so I left and went back to work with Bruce. Thanks to him, I happy bought a new couch! Lynn"

"We were shopping for a new bed as an aging couple with shoulder, hip, and back issues. We were guided to a choice that has proved to be perfect for us so far! Michael Johnson was not only very knowledgeable, but also friendly, helpful, and accommodating to our needs! He went above and beyond for us! We will recommend him to our family members and anyone else who is looking for a new bed or piece of furniture. Ashley now has our #1 vote!"

"After a little over a month of my fiance and I looking for our dream couch, we were fortunate enough to run into Jordan at Ashley's! We had been to plenty of other furniture stores, where employees paid us no mind. Jordan as soon as he saw us rushed over and asked if he could help, and then proceeded to be extremely dedicated to helping us find our dream couch which he did! He was very patient and professional answering all of our questions and attending to all of our wants and needs in the couch we wanted. I couldn't recommend a better sales associate!"