Oard-Ross Drug Inc
701 16th Avenue, Council Bluffs, IA 51501
About the Business
Oard-Ross Drug Inc is a trusted health institution located at 701 16th Avenue in Council Bluffs, Iowa. As a pharmacy and store, we are dedicated to providing high-quality healthcare products and services to our community. Our friendly and knowledgeable staff are here to assist you with all of your medication and healthcare needs. Visit us today for personalized care and top-notch pharmaceutical services.
Photos
Hours open
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 6:00 PM
Reviews
"Worst pharmacy in town kept changing the subject instead of answering the questions I was asking asked how much my meds were gonna cost countless of times and they never gave me a straight answer really never said a number in general over all very disappointed with this pharmacy they have been nothing but rude for the last 2 years yelling at customers as I walked in and got loud with me as well when I asked if they had my prescription in or not and how much it was going to cost this place is a joke"
"Local business with excellent service! These guys were life savers during the formula shortage for my daughter. Always willing to go the extra mile for their customers. Highly recommend."
"I've always disliked going to big box marts and nation wide pharmaceutical chain stores. Oard Ross has a great staff, small town vibe and overall is a fantastic pharmacy. Tony is kind and really good at his job. I wouldn't go anywhere else."
"They were the best! They were always so personable. I don't know what happened but they've become exactly the opposite. Absolute refusal to fill a prescription or to communicate with another pharmacy. "I don't want to sit on hold to transfer a prescription. Have a new one sent or I will just send it away." Even with explanation of a doctor that's only available 1 day a week and a prescription with still 4 months left. So rude, such horrible customer service from all the employees. So unacceptable. I always thought they were above corporate America. This just goes to show you, even the nicest or most professional of people eventually don't care anymore. Sad day knowing I'll never walk in there again."
"I have got to say. This place is in the not so new part of town, so at first i was skeptical. BUT!! this was the friendliest, most helpful pharmacy i have ever been to in my life. I was immediatly greeted with a smile, kind people, and a warm welcome. I was buying an over the counter medicine and they gave me the best advice on how to use it and when to use it. They didnt have to do that since it wasnt prescription. And on top of that, they have a big old shelf full of candy, at prices that i havent seen since in my 24 years. 5 cent mint patties, etc. Alm because the owner has been the owner since he was 15, and used to deliver prescriptions on his bycycle, and wanted to keep all the candy prices the same. Just all around a great place"
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