Cupp Insurance Inc. 3815 109th Street, Urbandale, IA 50322

"Ben is truly a lifesaver. Not only does even respond at midnight when we have questions, he is consistently on top of all of our insurance stuff that we truly did not even know was needed/existed. He is super communicative, and we personally feel welcomed to talk to him every single time. We go to reach out to him because for something our insurance needs, and we already have emails that it was completed by him before we even asked. That is true customer service. He is such a great guy that turned into a friend honestly that we can trust without a doubt. We recommend Cupp Insurance and Ben for all insurance needs period!"

"Incredible customer service experience with Ben. We had a wide range of business and personal insurance requirements and he was able to take care of all of it. Communication has been great through email or phone whenever we needed any information or had any questions. Thank you!"

"Andrew at Cupp Insurance is fantastic to work with. He always responds to emails and questions promptly and is detailed oriented. When I had a claim issue and Andrew was on vacation, Jeff stepped in and and handled it. 30 minutes later the insurance adjuster was calling to apologize. I was with Cupp from 2013 to 2022. I switched due to lower premiums from a large insurance company. Those lower rates turned into higher rates and less customer service. I switched back to Cupp for 2023 and lesson learned, cheaper rates doesn't make up for cheaper customer service."

"Our experience with Cupp Insurance was great. Very good agency to work with. Jeff is very patient and thorough. Heather has also been very helpful in assisting us with questions and following through on several issues. Everyone at the agency is always very pleasant and professional. After switching to Cupp we feel our insurance needs and coverages have been addressed and met. I would highly recommend them for any type of insurance coverage."

"Best experience I've ever had regarding insurance! Ben told me right off the bat that he knows the insurance industry, as a whole, doesn't do a great job of educating people on the coverages they already HAVE, on the coverages they DON'T have, and on the reasoning behind it all. He said it is his goal to make us feel totally confident and knowledgeable about our policies, and after only 1 meeting with him, I can confidently say he accomplished his goal! I came away with so much more knowledge in multiple different areas. He is also extremely responsive -- he got us quotes, met with me to explain everything, and got our policies set up, all quicker than I thought possible!"