Subway

"Unfortunately this is close to my house so it is super convenient when I want to run and get something quick and healthy for the kids... however, it seems like 50% of the time something is incorrect or goes wrong at this store... they are out of turkey (which is the only thing that my daughter will eat there) ... they are out of meatballs (which I frequently don't find out until I attempt to pick up my online order) ... they are out of marinara for the meatballs, etc. etc. Today I was in a hurry so was trying to order online from home ... and the website kept saying "error occurred" no matter how many times I refreshed. I realize that this isn't the store's problem... however, when I went into the store they wouldn't let me use the coupons (FLBOGO) off of my app even though it clearly wasn't letting me order though the app, which just kept spinning (the coupons are the reason I go to Subway in the first place since I have to feed so many kids).... I was polite about it as again-- probably not their fault..... but then they forgot to put cheese on the Outlaw sandwich.... and when I politely pointed it out and asked them to melt it onto the sandwich they put it in the oven again for approximate 5 seconds, which clearly did not melt the cheese. Finally, after they already rang me up they informed me that they forgot to charge me for my chips and had me do a separate transaction. Pretty sure they should have just given me the chips for free at that point. :) So much for a quick and easy trip to Subway!"

"What is going on with your subway on ashworth... jus picked up 2 subs and the bread was clearly from yesterday and was burnt .. my bf got the chicken teriyaki, was absolutely cold. But the bun was hard.. we ordered online to pick up and was there within 15 minutes. I've given them many tries and I'm done. Extremely disappointed"

"Went on a Sunday at 1030. 1 person working, 1 other customer in the store. Stood at the counter, the employee asked if I had an online order, I said "no". Employee says, "I have like 20 orders, so I probably can't help you". No offer of a time frame until I stared at him dumbfounded, when he said probably 30 minutes. Will never go back"

"Ordered through Doordash for lunch at work. 2 classic veggie subs with extra provolone cheese (that I paid extra for), a few modifications but nothing too complicated. Ordered on toasted Italian herbs and cheese bread. Order was delivered with no provolone cheese, untoasted, and not cut at all. Half of one sandwich was drenched in mustard and a little bit of mayo, didn't taste any oil/vinegar as requested. The toppings left much to be desired and I'm out extra money because I don't want to call them about it to offer me a discount or free anything for later because I won't ever order from here again. Yeah, I could ask for a refund but the sandwiches weren't extravagant or complicated at all and they couldn't even get them right...I don't anticipate a decent resolution so I'll eat the cost and never order here again. Have also not had an untoasted sandwich from Subway since they started offering toasted and I don't remember the untoasted sandwiches being so underwhelming. Disappointing."

"Usually I love going to this location, it’s changed a lot for the better and the girl I order from is really nice… but this time I ordered a spicy italian over door dash and it came with NO PEPPERONI OR SALAMI, squashed, bread was ripped and it had marinara on it… I don’t know what told them a spicy italian should have marinara on it because that’s for meatball subs and why was there no spicy italian meat."